Biomedical Engineering Technician

Stanford Health Care•Palo Alto, CA

About The Position

Under general supervision, the Biomedical Equipment Technician (BMET) connects technology and patient care across surgical and intensive care units, diagnostic and therapeutic treatment units, clinics, laboratories, and medical equipment distribution areas. The role supports a wide variety of medical devices at an academic medical center, in accordance with the Clinical Technology & Biomedical Engineering Medical Equipment Management Plan, and completes assignments within department performance standards. The BMET provides technical support for logistical activities in defined support areas and works as part of a team. The position provides bedside support for routine and STAT/emergency trouble calls, assesses priorities, and escalates more difficult tasks to appropriately trained staff. The technician may be required to service equipment on any shift when delays could adversely affect patient care, and periodically provides weekend, holiday, off-shift, and callback emergency coverage. The position requires compliance with department orientation and competency training, safety and infection-control procedures, confidentiality and HIPAA requirements, and the hospital's Conflict of Interest policy. The BMET documents scheduled and unscheduled work in the CT&BE inventory and maintenance database, handles hospital computer systems and materials appropriately, and treats patients, families, visitors, and coworkers respectfully. Employees are also expected to follow Stanford Health Care's C-I-CARE standards for patient- and family-centered interactions.

Requirements

Associate's degree in a work-related field or discipline from an accredited college or university.
Three years of progressively responsible and directly related work experience; equivalent combinations of education and experience that provide the required knowledge, skills, and abilities, along with any required licenses or certifications, are qualifying.
Ability to diagnose and resolve routine, specialized, and advanced technology problems.
Ability to foster effective working relationships and build consensus.
Good dexterity and strong mechanical aptitude.
Ability to plan, prioritize, and meet deadlines.
Ability to solve problems and identify solutions.
Ability to speak and write effectively at a level appropriate for the job.
Ability to work well with individuals at all levels of the organization.
Knowledge of computer systems and software used in the functional area.
Knowledge of electrical theory and related safety procedures.
Knowledge of new technologies in the specific field and ability to stay abreast of updates and changes.
Skill in repairing simple to complex medical devices and recognizing the importance of focusing efforts on areas of greatest financial impact.

Responsibilities

Participate in the Department Technician Orientation & Training Competency Program and ongoing education and training.
Document scheduled and unscheduled work in the CT&BE inventory and maintenance database.
Follow hospital and department safety guidelines and infection-control policies and procedures.
Handle hospital computer workstations, software, websites, and files appropriately, and respect copyrighted material.
Maintain confidentiality regarding hospital business and comply with HIPAA requirements.
Provide periodic weekend, holiday, and off-shift coverage, including callback emergency coverage.
Service equipment on any shift when delays could adversely affect patient care.
Provide technical support for logistical activities in defined support areas as part of a workgroup.
Provide bedside technical support for routine and STAT/emergency trouble calls.
Assess priorities and escalate difficult tasks to appropriately trained staff.
Demonstrate respectful, patient-centered interactions with patients, families, visitors, and coworkers.
Adhere to the Hospital's Conflict of Interest policy and Stanford Health Care's C-I-CARE standards.