Bingo Attendant

Red Hawk Casino•Placerville, CA

2d•Onsite

About The Position

This role involves operating as a Bingo Caller, managing bingo sessions, selling various bingo products, handling cashier duties, performing paymaster functions, and serving as a floor runner. The position requires maintaining compliance with all operational controls, Title 31 procedures, and gaming regulations. The Bingo Attendant is also responsible for preparing the bingo hall, managing pull tab sales and inventory, and providing excellent guest service. Additionally, the role may involve assisting management with special events and promotions, and maintaining a clean and organized work environment.

Requirements

Previous cash handling, cashier, or customer service experience preferred.
Prior bingo, casino, gaming, or hospitality experience preferred.
Strong mathematical skills with the ability to count cash, make change, and verify payouts accurately.
Excellent communication and guest service skills with the ability to remain professional in high-volume environments.
Ability to work flexible schedules including nights, weekends, holidays, and special events.
Ability to stand and walk for extended periods during bingo sessions.
Ability to lift up to 50lbs, carry, and move bingo supplies, paper inventory, portable units, and equipment as required.
Ability to operate POS systems, bingo accounting systems, and basic computer programs efficiently.
Must be at least 21 years of age.

Responsibilities

Operate as a Bingo Caller by clearly announcing games, calling numbers, verifying winning cards, confirming serial numbers, and closing games accurately according to house rules and compliance procedures.
Monitor bingo sessions from the caller stand, ensuring blower operation, flashboard accuracy, sound system function, and surveillance visibility at all times.
Sell bingo paper, electronic machine buy-ins, special games, pull tabs, and event tabs through POS stations and floor sales with speed and accuracy.
Handle all cashier duties including keeping and balancing cash drawers, processing guest transactions, making change, and completing shift-end cash reconciliation.
Perform paymaster duties by verifying jackpots, prize payouts, promotional winnings, and maintaining accurate bank controls and payout records.
Work as a floor runner by selling additional paper and special games on the floor, assisting guests, delivering payouts, and responding quickly to player needs during active sessions.
Manage pull tab sales by distributing event tabs, verifying inventory, balancing sales, and maintaining accurate records of issued and returned tab inventory.
Serve as an inventory clerk by preparing issued paper, tracking inventory movement, and maintaining organized stock levels.
Complete paper in/out logs by verifying issued and returned bingo paper with cashiers and maintaining compliance with inventory control procedures.
Prepare the bingo hall before each session by setting up supplies, changing trash bags, checking equipment, and ensuring the room is guest-ready.
Collect, clean, and return portable bingo units and equipment to designated charging stations after each session.
Provide excellent guest service by answering questions, resolving concerns professionally, and maintaining a friendly, accurate, and efficient player experience.
Maintain compliance with all bingo operational controls, Title 31 procedures, gaming regulations, and internal controls for cash handling, payouts, and inventory security.
Assist management and lead attendants with special events, promotions, reporting, and daily operational support as needed.
Maintain a clean, organized, and professional work environment while supporting team members across all bingo operations.
Performs all other duties as assigned.