BIM Manager, Reality Capture

VIATechnik • Chicago, IL

3d • Hybrid

About The Position

VIATechnik is a global leader in Virtual Design and Construction, with over 400 digital experts worldwide. The firm offers services including Virtual Design & Construction (VDC), Building Information Modeling (BIM), Virtual & Augmented Reality, Digital Twins, and Enterprise Software Application Development. They work on significant industry projects such as Apple's new headquarters, Virgin Hyperloop One, Chicago Transit Authority (CTA) modernization & expansions, Denver International Airport, Chicago O'Hare International Airport, Hudson Yards, the Atlanta Falcons Stadium, Chase Arena, and the Tesla Gigafactory. The team comprises leading VDC professionals, technologists, architects, and engineers who are passionate problem-solvers and eager to learn. They are results-driven, creative, and client-focused.

Requirements

• 1–3 years of IT support or system administration experience.
• Familiarity with Microsoft 365, Azure AD, Intune, and basic networking.
• Comfortable troubleshooting software, identity, and device-related issues.
• Strong documentation habits, communication skills, and a service-oriented mindset.
• Curiosity, reliability, and a desire to grow your IT career in cloud-first environments.
• US work authorization is required.

Nice To Haves

• Hands-on experience with UniFi, Nagios, or Autodesk product troubleshooting.

Responsibilities

• Handle onboarding and offboarding tasks including accounts, access provisioning, and device readiness.
• Support Microsoft 365, Azure AD, and Intune administration through user changes, license adjustments, and compliance checks.
• Respond to daily tickets, troubleshoot issues, document fixes, and escalate when needed.
• Assist with monitoring networks, servers, and cloud systems, identifying issues early and improving overall stability.
• Provide first-line support for Autodesk applications such as AutoCAD, Revit, and Navisworks.
• Track and maintain IT assets and help ensure secure, well-documented IT operations.
• Explore AI-supported tools that could improve IT efficiency, accuracy, or ticket handling workflows.

Benefits

• Health insurance with the choice of five plan options (company covers 70-95% of premiums for employees and 65% for dependents).
• Dental and vision insurance (company covers up to 75% of premiums for employees and up to 50% for dependents).
• Open and flexible time off
• A 401(k) plan that is fully vested immediately
• Home office setup costs
• Paid holidays
• Eligible for bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed