Billing Team Lead
About The Position
The Billing Team Leader will support a team of Billing Coordinators and assist with general inquiries and escalations for billing-related operations. The position will help oversee the day-to-day operations of Billing, ensuring financial controls are operating effectively. This individual will assist in continuous improvement efforts to core processes to increase the quality of output as well as improve the productivity of the team. The position will build and maintain relationships with the business and ensure the team delivers high quality and timely service to the Firm. This position represents the leadership of the Billing and whole Finance teams, so will work closely with the other Billing Leaders and Director to ensure alignment of priorities and culture. This role can be based out of our Montreal or Ottawa office.
Requirements
- Bilingual is a must (French/English)
- 5+ years of experience in billing in a law firm or professional services firm.
- Must be a team player and builder (when necessary), with exceptional interpersonal skills.
- Possess a high degree of confidence, professional maturity and demonstrate excellent verbal and written communication skills.
- Ability to assess situations objectively and professionally and execute solutions in the same manner
- Proficient with accounting and billing software programs.
- Excellent computer skills, with proficiency with the entire Microsoft Office Suite, particularly Word and Excel.
Nice To Haves
- Advanced knowledge of Aderant or similar accounting software systems considered an asset.
Responsibilities
- Guide, train and develop Billing team members
- Assist with various process improvement initiatives relating to Billing
- Assist in resolving or redirecting escalations related to all finance operations
- Coordinate and participate in testing for system upgrades and other enhancements
- Assist in completion of annual performance reviews
- Liaise with the legal professionals, management and members of the finance team to ensure needs are addressed in a timely manner
- Work directly with specified portfolio of Billing Professionals (MBP) to manage the billing related process from beginning to end including compliance with clients’ guidelines and engagement terms relating to rates, content and relevant changes based on MBPs instructions
- Address queries received on billing related issues and process
- Review and ensure completeness of NBI forms to ensure tax is appropriately applied
- Set up bill formats based on special rates and in compliance with client requirements
- Following up with Billing Professionals to ensure WIP is being billed on a timely basis as well as other finance related practice management issues as required
- Review draft bill for errors and obtain approval from lawyer to finalize bill
- Other duties as assigned and in alignment with the Firm’s Strategic Plan
Benefits
- 100% employer-paid health, dental, and mental health coverage, plus an annual lifestyle spending allowance
- Benefits coverage for Firm members and their dependents from day one!
- 15+ vacation days and hybrid work flexibility
- Parental leave top-up for 26 weeks (after 12 months of full-time employment)
- Group Retirement Savings Plan with employer match
- Financial protection through short & long-term disability, life, accident & critical illness insurance
- Employee & Family Assistance Program, guided CBT, and an internal network of 120+ trained Mental Health First Aid responders
- Recognition awards, appreciation events, and a supportive, collaborative work culture
- Perks and preferred pricing programs, referral bonuses and more
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
