Billing Support Specialist

FLORIDA ROCK & TANK LINES INC•Macon, GA

2d•Onsite

About The Position

The Billing Support Specialist will be responsible for a variety of tasks related to billing, driver support, and general office duties. This role requires attention to detail, flexibility, and the ability to multitask in a fast-paced environment. The specialist will work closely with the Terminal Manager and other departments to ensure accurate and efficient operations.

Requirements

Data entry and 10-key required
Must be flexible and able to multi-task
Must be detail oriented
Must have good phone and memo skills
Proficient in Microsoft Office Suite
High School diploma or equivalent required.
2-5 years of administrative office experience

Responsibilities

Complete reports on a daily basis by using the billing audit.
Clear billing audit.
Complete the Minimum load report daily and keep the reject list clear.
Check and correct the Weekend Pay report.
Monitor Qualcomm logs and enter new drivers in the log system.
Scan and review any paperwork that comes in daily.
Complete any Federal Diversions as needed.
Coordinate with Corporate, Dispatch and Customers on obtaining any missing paperwork/Release Numbers, requests, etc.
Assist with monitoring Total Mail during the shift and helping to pay accessorials.
Work with the Drivers on any pay issues and work hand in hand with upper management in regards to personnel business, STD information, ExponentHR issues.
Complete all invoicing/payables using the P.O. Log.
Enter in Uniform requests for Drivers and Office personnel.
Assist in New Hire Driver set-ups.
Assist other terminals with FCE issues.
Enter holiday, funeral and sick pay for drivers.
Enter Shop work order, fuel receipts, over the road fuel.
Check unassigned & unknown driving events against Total Mail.
Release payroll for drivers weekly.
Work with the ATM & TM on any tasks they need to be covered.
General Office duties: answering phones, filing, ordering office supplies, etc.