Billing Operations Support Specialist
The Baldwin Group•Tampa, FL
About The Position
The Billing Operations Support Specialist performs moderately complex administrative and billing tasks within the insurance brokerage business. This role works under regular guidance, applying acquired knowledge and skills to complete tasks accurately and efficiently. The specialist supports day-to-day billing operations, ensures compliance with established procedures, and communicates effectively with internal teams to resolve routine issues.
Requirements
- Basic to intermediate knowledge of insurance billing practices.
- Proficiency in Microsoft Office Suite and familiarity with billing systems.
- Strong attention to detail and organizational skills.
- Effective communication and customer service orientation.
- Ability to learn and adapt to new systems and processes quickly.
Nice To Haves
- Associate degree preferred.
Responsibilities
- Process invoices, premium payments, and billing adjustments.
- Verify billing data for accuracy and correct routine discrepancies.
- Maintain organized records for audits and compliance.
- Respond to internal inquiries and provide timely updates.
- Assist in onboarding and provide informal guidance to B1 colleagues.
- Follow established workflows and escalate non-standard issues.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
