Billing Support Specialist

SSI Fire & Safety Holdings, LLC.•Memphis, TN

1d•Onsite

About The Position

State Systems, Inc. of Memphis, TN is seeking a Billing Specialist - Low Voltage/Sprinkler. This is a detail-oriented billing professional responsible for accurate invoice processing, payment tracking, and account reconciliation. Ensures timely billing cycles, minimizes discrepancies, and maintains compliance with financial procedures. The successful candidate will be responsible for Construction & Service billing for multi-locations.

Requirements

Must be proficient with Microsoft Office (Word, Excel and Outlook).
Must be able to work sitting at a desk for the standard eight-hour workday.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Strong computer skills.
Proficient in Microsoft Excel, Word and other MS Office products.
Regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear.
Frequently required to sit.
Occasionally required to stand; walk and stoop, kneel, crouch, or crawl.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus.
Reliably commute or planning to relocate before starting work (Required)
Microsoft Excel: 2 years (Required)
Microsoft Word: 2 years (Required)
Microsoft Outlook: 2 years (Required)
High school or equivalent (Required)

Nice To Haves

Associate degree (A.A.) or equivalent, from two-year college or technical school; or minimum of two years’ related experience and/or training; or equivalent combination of education and experience.

Responsibilities

Interact with customers, vendors and co-workers in a professional manner.
Work within a team to collaborate, problem solve, and learn in a fast-paced environment.
Work with the Manager, Scheduling Coordinator, and other office staff to ensure a seamless process from scheduling to billing.
Assists with special projects, as necessary.
Must be a professional team player.
Generate and process invoices for clients/customers.
Verify billing data for accuracy and completeness.
Research and resolve billing discrepancies and disputes.
Communicate with customers and internal teams regarding billing issues.
Ensure compliance with company policies and billing procedures.