Billing Specialist

Unison Health•Toledo, OH

About The Position

Unison Health provides a mission-driven work environment focused on staff support, professional growth, and work-life balance. We are committed to helping our employees thrive while making a lasting difference in the lives of children and families. For over 50 years, Unison Health has proudly supported individuals, families, and communities across Ohio. From behavioral health and substance abuse treatment to primary healthcare, we are dedicated to our mission: Making Lives Better.

Requirements

High school diploma or equivalent required
2–3 years of billing experience required, preferably in medical or behavioral health.
Managed care billing experience required
Proficiency in Microsoft Office, especially Excel, and strong computer skills required.
Knowledge of medical billing and coding procedures required.
Must obtain CPI certification after hire.
Strong communication, customer service, and organizational skills required.
Ability to work independently, prioritize tasks, maintain confidentiality, and perform under pressure.
Ability to work professionally with diverse populations and maintain schedule flexibility as needed.

Nice To Haves

associate’s degree in accounting or related field preferred.
COC certification preferred.
Experience with EHR systems and insurance/billing portals preferred.

Responsibilities

Process, post, and reconcile client billing, payments, and insurance claims to ensure accurate and timely reimbursement.
Maintain client eligibility, payer information, pre-authorizations, and records within the EHR system and payer portals.
Resolve denied or rejected claims, coordinate with credentialing and payer representatives, and assist with appeals when needed.
Provide professional customer service by responding to billing inquiries, preparing statements, and maintaining accurate financial documentation.
Reconcile Accounts Receivable reports with General Ledger balances while supporting additional administrative and compliance responsibilities as assigned.