Supervisor, Shared Services

Forward Air•El Paso, TX

19h

About The Position

The Billing Supervisor is responsible for oversight of all LTL Billing operations. This individual will work under the direction of the Manager of Billing and will supervise all staff members to ensure that all tasks are completed timely and accurately.

Requirements

Leadership and supervisory skills
Strong computer skills, ability to adapt to multiple systems and especially Microsoft Excel
Possess analytical and interpersonal skills
Be a self-motivated, problem solver
Ability to multi-task in a fast-paced environment
Ability to carry out assigned projects to their completion
Ability to establish and maintain effective working relationships with employees, supervisors, officers, vendors, and the public

Nice To Haves

Associate or bachelor’s degree and 2-5 years of experience in the field of business, finance or similar preferred
Transportation experience preferred but not required
Ideal candidate will possess a “can do” attitude with a “will do” work ethic
Must have the ability to work in a fast-paced environment
Strong verbal and written communication skills
Experience with AS400 operating systems and Oracle is a plus
Transportation industry knowledge and experience is a plus

Responsibilities

Establish policies and procedures
Mentor and supervise direct reports
Responsible for assisting the manager with interviewing, hiring, and training
Coordinating/assigning tasks, performing annual evaluation
Team payroll, schedules, Kronos timekeeping
Ensure accurate and timely billing
Analyze new customer’s needs and implement processes as needed
Set up new customers and communicate new processes to the field and billing staff as needed
Analyze and update monthly accounting reports as needed, unbilled reports and revenue reports
Monitor weekly billing progress
Other duties as assigned