BILLING SPECIALIST

PREFERRED BEHAVIORAL HEALTH OF NEW JERSEYToms River, NJ
Onsite

About The Position

We are seeking an experienced, detail-oriented Billing Specialist with at least 3 years of behavioral health billing experience. The ideal candidate will have experience in both for-profit and non-profit behavioral health organizations and possess expert-level knowledge of NJMHAPP, commercial, Medicare, Medicaid, State, and County behavioral health payors. This role requires accuracy and the ability to navigate in complex billing environments.

Requirements

  • Minimum of 3 years of behavioral health billing experience.
  • Proficiency with commercial, Medicare, Medicaid, state, and county payor portals.
  • In-depth understanding of CPT, ICD-10, and HCPCS coding standards.
  • Proficiency in medical office systems and billing software.
  • Knowledge of clearinghouse, Inovalon experience preferred.
  • Strong understanding of payer regulations and behavioral health billing requirements.
  • Familiarity with claim submission processes, billing software, EHR/EMR systems.
  • Use a trauma informed approach to all client financial concerns.
  • Strong problem-solving skills for resolving complex billing and reimbursement issues.

Nice To Haves

  • Experience in both for-profit and non-profit behavioral health settings is preferred.
  • Billing Certificates (CPB, CMRS, or equivalent) are preferred.

Responsibilities

  • Submit claims to NJMHAAP, commercial, Medicare, Medicaid, state, and county payors, following payer-specific rules and regulations.
  • Conduct timely follow-up on outstanding claims and resolve denials.
  • Use payer portals for claim submission, eligibility checks, and claims follow-up.
  • Review payer rejections and reporting in clearinghouse.
  • Maintain up-to-date knowledge of billing codes, compliance guidelines, and regulatory changes.
  • Ensure compliance with all federal, state, and local billing regulations.
  • Review and send patient statements; manage delinquent accounts
  • Communicate with clients about any billing inquires included but not limited to payment options, client hardships, and client fees.
  • Collaborate with Quality and Compliance to support optimal system configuration and workflow efficiency.
  • Coordinate offshore billing team to maintain quality standards and performance goals.
  • Answer Billing inquires and Client phone calls inquiries.

Benefits

  • Medical, Dental and Prescription Insurance
  • 403(b) Retirement Plan
  • Generous Paid Time Off and Paid Holidays
  • Long Term Disability Insurance
  • Life and AD&D Insurance
  • Employee Assistance Program
  • Flexible Spending Account and Health Savings Account
  • Voluntary Benefits, such as Vision Insurance, Aflac, Pet Insurance
  • Staff Training and Development Opportunities
  • Employee Referral Bonus program
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