Billing Specialist - Seattle, Wa

Mindful Support Services•Seattle, WA
•$22 - $22

About The Position

The Billing Specialist is responsible for accurately and promptly processing insurance claims, managing payments, researching accounts, and supporting providers and clients. The role works with internal teams to resolve billing issues, maintain accurate records, and provide a positive billing experience. Success requires attention to detail, problem-solving skills, and a commitment to excellent service. Team members are encouraged to identify process improvements. No prior medical billing experience is required; comprehensive training is provided. This position is an opportunity to develop administrative or customer service skills in a supportive, fast-paced environment. Candidates from customer service, hospitality, retail, restaurants, and other service-oriented backgrounds are encouraged to apply. The schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m., in Seattle, Washington. Pay is $22 per hour.

Requirements

  • Customer service experience.
  • Ability to communicate professionally, clearly, and effectively with clients, providers, management, and team members by phone and email.
  • Willingness and enthusiasm to grow with an expanding organization and learn new skills.
  • Positive attitude.
  • Proficiency with Microsoft Excel and other basic computer applications.
  • Background check required.

Nice To Haves

  • Basic understanding of health insurance.
  • Front desk, customer service, or billing experience in a medical, dental, vision, or healthcare setting.
  • Associate degree.

Responsibilities

  • Communicate with clients and providers about insurance questions, help obtain accurate insurance information, and educate clients about their financial responsibility.
  • Verify and communicate insurance benefit information to new clients.
  • Complete daily claims submissions, insurance billing activities, and client account research.
  • Process and post insurance and client payments.
  • Collaborate with team members to meet department goals and support daily billing operations.

Benefits

  • 75% coverage of health, dental, and vision insurance.
  • 15 PTO days accrued annually.
  • 6 paid holidays per year.
  • 401k matching.
  • Life insurance.
  • Professional development training and opportunities for advancement.
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