Billing Specialist

The Bernard Group Inc•Chanhassen, MN

5d•Hybrid

About The Position

Smartpress is a fast-growing online printing service looking for a detail-oriented and organized Billing Specialist to join their Finance team. This role is responsible for preparing and processing customer invoices accurately and on time, supporting month-end activities, and handling customer billing needs. The ideal candidate enjoys working with data, solving discrepancies, and collaborating across teams to provide excellent customer service. The position offers flexibility between in-office and remote work schedules, with a shift of Monday through Friday, 8:00 am – 5:00 pm.

Requirements

Two-year degree in Business, Accounting, or related field
Prior billing or invoicing experience, preferably in a deadline-driven environment
Experience working with General Ledger or subsidiary ledger software
Strong Microsoft Excel skills required
Strong organizational and multitasking skills
Comfortable working in a fast-paced environment with tight deadlines
Strong communication and interpersonal skills with both internal teams and external customers
Technical aptitude and confidence navigating between Excel, accounting software, and order management systems
High attention to detail and accuracy
Able to effectively communicate, both verbally and in writing.
Strong interpersonal skills including, demonstrated listening skills and the ability to present ideas and thoughts concisely and effectively both internally and outside the organization
Willing to admit when you make a mistake
Fiercely loyal to both our customers and team
Trustworthy, reliable, and easy to get along with
Enthusiastic and eager to take on new challenges
Adaptable and willing to wear whatever hat gets the job done

Nice To Haves

Experience with PACE software is a plus
Experience with Gmail and Google Workspace tools is a plus

Responsibilities

Prepare weekly and monthly customer invoices, including billing adjustments and approvals.
Enter billing activity into the system accurately and efficiently.
Research and resolve billing questions and discrepancies by gathering and analyzing account information.
Create customer statements and supporting billing documentation as needed.
Work directly with customers regarding billing questions and invoice discrepancies.
Partner with the Credit Manager when needed to support collections efforts.
Process tax-exemption requests by updating system records with proper documentation.
Analyze large datasets and identify trends, patterns, or errors with a high degree of accuracy.
Assist with monthly close activities and account analysis.
Support the Finance Manager and Accounting team with additional projects and responsibilities as assigned.