Billing Specialist

World Headquarters•Deerfield Beach, FL

11d•Onsite

About The Position

The Learning Experience is seeking a detail-oriented Billing Specialist to support billing, collections, and accounts receivable operations for corporate childcare centers. This role is responsible for managing private pay, subsidy, and agency billing while ensuring accurate invoicing, timely collections, payment reconciliation, and compliance with regulatory requirements. To strengthen our billing operations, we are seeking candidates with experience in medical billing, healthcare billing, insurance claims processing, or other high-volume regulated billing environments. Candidates with medical billing backgrounds often excel in this role due to their experience managing detailed documentation, reconciliations, payment posting, compliance standards, and multi-account billing workflows. This position partners with center leadership, families, and external agencies to resolve billing issues, reconcile accounts, and maintain accurate financial records. The ideal candidate is highly organized, analytical, customer-focused, and thrives in a fast-paced, multi-site environment.

Requirements

Associate’s or Bachelor’s degree in Accounting, Finance, Business, Healthcare Administration, or related field preferred
2–3 years of experience in billing, collections, accounts receivable, or payment processing
Medical billing, healthcare billing, insurance claims, or Medicaid/Medicare billing experience strongly preferred
Experience in childcare, education, healthcare, or other regulated billing environments preferred
Strong understanding of accounts receivable, reconciliations, collections, and billing workflows
Experience managing high-volume billing transactions and payment posting
Basic accounting knowledge and reconciliation experience
Strong analytical and problem-solving skills
Excellent communication skills with a customer-focused approach
High attention to detail and accuracy
Strong organizational and time management skills
Ability to work independently and manage multiple priorities

Responsibilities

Manage billing and collections for assigned childcare centers, including private pay and agency accounts
Review attendance records and process billing in accordance with agency guidelines and company policy
Submit invoices, payment requests, and attendance reports accurately and on time
Monitor accounts receivable balances and follow up on outstanding payments
Process adjustments, credits, transfers, refunds, and discounts as needed
Maintain accurate account documentation and payment records within billing systems
Maintain and process subsidy authorizations and agency billing requirements
Input, track, and reconcile agency payments within the billing system
Research payment discrepancies, denied payments, short pays, and missing reimbursements
Resolve billing issues with agencies, families, and internal teams in a timely manner
Ensure compliance with subsidy program requirements and documentation standards
Reconcile payments to accounts receivable balances and identify re-bill or refund opportunities
Audit billing and collection records to ensure accuracy and compliance
Maintain organized financial documentation aligned with company and agency requirements
Support internal and external audits by preparing requested billing documentation
Ensure confidentiality and accuracy of financial and family account information
Prepare reports and monitor accounts for discrepancies or unusual activity
Partner with center leadership to resolve billing questions and account adjustments
Communicate professionally with families, agencies, and internal teams regarding billing inquiries
Build strong working relationships across field operations and corporate teams