Billing Specialist

Mariani Landscape•Lake Bluff, IL

4d•Onsite

About The Position

Mariani Landscape is seeking top talent to join our team as a Billing Specialist. This associate is responsible for supporting billing operations, including ensuring that all aspects of client invoicing are produced accurately and in a timely manner. This position interacts with internal teams, clients, and vendors while supporting departmental financial and administrative processes.

Requirements

Minimum of 3 years of experience in billing, accounting support, or administrative support, preferably in a service-based industry.
Strong proficiency in Microsoft Office, specifically Excel.
Ability to maintain confidential information and exercise appropriate discretion.
Strong verbal and written communication skills.
Strong attention to detail and accuracy.
Ability to prioritize and manage multiple tasks independently.
Flexibility to support changing workloads and deadlines.
Ability to learn and work within company software systems.
Ability to deliver quality results under tight deadlines.
Demonstrate accountability for work being completed accurately and on schedule.
Professional demeanor and telephone etiquette.

Responsibilities

Follow company policies, procedures, and work standards.
Lead monthly billing processes, including weekly reporting.
Produce client invoicing, partial and final billing, and related financial documentation.
Maintain spreadsheets and billing records for clients and projects.
Communicate with operational and sales staff regarding billing requests, job status, and invoicing concerns.
Produce and distribute job cost information in a timely manner.
Create and distribute credit memos.
Apply deposits and payments accurately and timely.
Assist with subcontractor invoicing and waivers.
Maintain and balance expense and revenue reports.
Assemble and distribute department files and documentation.
Handle confidential and non-routine information appropriately.
Complete work within appropriate timeframes to prevent backlog.
Research billing discrepancies and assist in resolving process issues.
Maintain a high standard of quality and accuracy in all work performed.
Communicate billing issues or client concerns to leadership in a timely manner.
Complete required paperwork accurately and timely, including timesheets and other administrative documentation.
Participate in departmental meetings and trainings.
Arrive for work on time and prepared each day.
Provide backup support to Administrative Support team members, including timesheets, data entry, and other administrative functions.
Participate in company initiatives and special projects as assigned.
Perform data entry and process updates within company software systems.
Assist with onboarding and training of new team members.
Recommend process improvements to enhance efficiency and client service.
Participate in the snow removal process as necessary (i.e. provide administrative support for snow removal operations).
Participate in Holiday retail (i.e. creating bows, sale of trees, etc.).
Other duties as assigned.