Billing Specialist

VERITA TELECOMMUNICATIONSPlymouth Charter Township, MI
Onsite

About The Position

We are seeking a detail-oriented and dependable Billing Specialist to join our team. In this role, you will be responsible for preparing accurate invoices, maintaining up-to-date account records, and providing outstanding customer support regarding billing inquiries. Your contributions will directly support the accuracy, efficiency, and overall success of our financial operations.

Requirements

  • Take initiative to identify any issues and create an effective and efficient solution.
  • Proficiency in Microsoft Office; ability to quickly learn new software.
  • Strong organizational skills with exceptional attention to detail.
  • Ability to prioritize, multitask, and meet deadlines in a fast-paced environment.

Nice To Haves

  • Experience in the telecommunications industry is a plus but not required.
  • NetSuite and SiteTracker experience a plus, but not required

Responsibilities

  • Prepare and send invoices tailored to customer requirements.
  • Maintain clear communication with customers regarding outstanding balances and invoice inquiries
  • Utilize accounting software to monitor, identify, and follow up on overdue accounts.
  • Collaborate with operations teams to resolve discrepancies quickly and effectively.
  • Develop and maintain tracking tools to improve billing accuracy and efficiency.
  • Provide accurate, timely billing reports as requested.
  • Perform other related duties as assigned.

Benefits

  • Competitive pay with ongoing performance review and annual merit increase
  • 401(k) with company match
  • Choice of various PPO, HMO, and HSA accompanied plans
  • Paid Time Off, Paid Holidays, Bereavement Leave
  • Short and long-term disability, life insurance Paid for by the company
  • Accidental death & dismemberment Paid for by the company
  • Voluntary life insurance, accident, and critical illness
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