Billing Specialist

VISIONARY COMMUNICATIONS LLC • Gillette, WY

9d • Onsite

About The Position

In 1994, three visionaries turned a Bulletin Board Service with six modems and a 56k connection to the internet into a regional broadband powerhouse. Becoming a premier internet provider in the Rocky Mountain Region didn't come easy. It takes being as tough as the terrain. With a focus on rural service, Visionary has found a niche untapped by larger service organizations. In fact, this focus often means Visionary offers the service with the customer in mind and financial benefit as a distant second.

Visionary Broadband seeks a qualified individual to fill the role of Billing Specialist. This full-time position will join the team at Visionary Broadband, one of the top internet service providers in the Rocky Mountain region.

Please note: We are only considering candidates who currently reside in Gillette, WY or surrounding area.

Our rapidly growing retail business is looking for an accomplished, up-beat and friendly individual to join our team as a Billing Clerk. The successful candidate for this role will have a strong command of the company’s billing and customer service policies and be very attentive to detail.

Requirements

• Must have computer experience and basic knowledge of Microsoft Office products and Google Documents
• Excellent verbal and written communications skills
• Must be available to work occasional times outside of the normal 8-5 working schedule

Nice To Haves

• Associate degree in a business-related field preferred.
• Ability to be very attentive to details.

Responsibilities

• Correspond with customers to resolve billing issues and queries.
• Update and maintain billing records and documentation everyday.
• Interact with customers to respond to specific requirements.
• Perform assigned administration related duties and responsibilities.
• Maintain invoice records and support documents.
• Collaborate with other departments to cater to customer needs.
• Evaluate, analyze and verify dates of service and billed amounts.
• Verify completeness and accuracy in client information before billing period.
• Initiate and perform additional billing responsibilities to meet set goals.
• Verify billing information accuracy and revise errors.

Benefits

• Competitive salary (includes company annual bonus plan)
• Comprehensive benefits package (available the 1st of the month after 30 days of employment) including 2 medical plan choices, dental, vision and HSA (with high-deductible medical plan)
• 401k with a dollar for dollar match up to 6%
• Voluntary short and long-term disability, life insurance and accidental death & dismemberment
• Paid Time Off, Paid Holidays, Bereavement Pay and Paid Parental Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree