Billing Specialist

One80Cleveland, OH
$18 - $19Onsite

About The Position

As we continue to scale, we are looking for a self-motivated and high-energy team member to join us as a Billing Specialist. The Billing Specialist will be responsible for delivering billing and related administrative services timely and accurately to carriers, agents, employers, and policyholders. Provide services directly by maintaining a caseload. Meet service standards for processing volumes, speed, and responsiveness in a fast-paced work environment while supporting corporate initiatives.

Requirements

  • Experience using Excel.
  • Experience working with clients via phone and email.
  • Strong organizational skills
  • Exceptional attention to detail
  • Self-directed, thorough, and highly organized
  • Communicates effectively both verbally and written.
  • Desire to work with a fast-paced team that must adapt quickly to ongoing change.

Responsibilities

  • Process bill payments and policy changes timely and accurate.
  • Meet all SLAs for the caseload.
  • Work in collaboration with colleagues to maintain service levels for all Premium Accounting clients.
  • Support corporate initiatives including but not limited to system improvements, special projects, and customized service support for new clients.
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