Spécialiste en facturation / Billing Specialist
About The Position
Our team handles software subscription order processing and accounting. We are curious, dedicated individuals who are always willing to help each other to face new challenges. If you want to contribute in an ever-evolving environment where new ideas are encouraged, join our team ! You will be supported by senior individuals who like to help and teach, and have the opportunity to improve your technical and soft skills through both internal and external training. Ensures the subscription order process is accurate and done in a timely manner As a customer advocate, ensures billing inquiries are handled quickly and efficiently (first time right) Monitors and reviews outstanding subscription billing issues and follows up with the appropriate internal or external teams to address and ensure corrective action Works in collaboration with finance department to ensure procedures and contract specifications are followed. Identifies process improvements related to subscription billing to Senior Lead. Tracks and follow ups on disputes and/or missing information
Requirements
- Customer centric
- Detail oriented
- Basic accounting knowledge
- Minimum of 2 years experience in a related position
- Proficient with Microsoft Excel and Office Suite
- Fluent in French and English, both verbal and written (this role requires interaction with our international collaborators and customers)
Nice To Haves
- Experience with Microsoft Dynamics AX/D365/CRM an asset
Responsibilities
- Ensures the subscription order process is accurate and done in a timely manner
- As a customer advocate, ensures billing inquiries are handled quickly and efficiently (first time right)
- Monitors and reviews outstanding subscription billing issues and follows up with the appropriate internal or external teams to address and ensure corrective action
- Works in collaboration with finance department to ensure procedures and contract specifications are followed.
- Identifies process improvements related to subscription billing to Senior Lead.
- Tracks and follow ups on disputes and/or missing information
Benefits
- Attractive compensation package
- Training Tuition Reimbursement Program
- Work-life balance with a flexible working schedule
- Subsidized meals in our amazing Bistro (Les Cordons Bleus)
- Free, unlimited coffee and fruits
- Private, free parking for all employees
- Onsite fitness facility with personal trainer, and multiple wellness and health workshops
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
