Billing Specialist

LUX Infusion•Syracuse, NY

5d•Hybrid

About The Position

At LUX Infusion, we’re reimagining infusion care to be more human, supportive, and connected. Inspired by lux—meaning light - we guide patients, providers, and partners through complex therapies with clarity, compassion, and confidence. As a clinician-led, U.S.-based organization, we put people first - helping patients feel seen and supported through faster therapy starts, dedicated care coordination, and meaningful collaboration. Our commitment to inclusion, diversity, equity, and advancement (IDEA) is central to our culture, ensuring every team member feels valued and empowered to make a difference. We’re looking for a Billing Specialist who wants their work to mean something — someone who brings accuracy, accountability, and purpose to the reimbursement process that supports patient access to care. Billing accuracy and timeliness are essential to keeping patients on therapy and ensuring care teams can focus on what matters most — the patient. The Billing Specialist plays a critical role in verifying reimbursement data, submitting clean claims, and resolving payments appropriately. In this role, you’ll contribute to work that helps patients maintain uninterrupted access to infusion therapy, supports clinicians and operations teams through reliable revenue‑cycle execution, ensures compliance with payer contracts and reimbursement standards, and strengthens a patient‑first, clinician‑led organization focused on outcomes. Behind every successful infusion is a billing process that works — and this role helps make that happen.

Requirements

High school diploma or GED
Minimum of two (2) years of experience in medical billing and collections
Experience providing customer service to internal and external stakeholders
Basic proficiency with Microsoft Office (Word, Excel, PowerPoint)

Nice To Haves

Five (5) or more years of medical billing and collections experience
Prior home infusion therapy billing experience
Experience with CareTend, CPR+, or similar billing systems

Responsibilities

Prepare and submit insurance claims for home infusion services, including medications, nursing, and supplies
Process electronic pharmacy claims to Medicare Part D, Medicaid, and commercial insurance plans
Verify that all prescription reimbursement data is complete, accurate, and entered timely prior to weekly and month‑end close
Confirm documentation aligns with billed services, codes, and expected reimbursement
Review payments received and apply them accurately to patient accounts through final resolution
Maintain a strong understanding of payer contracts, coverage criteria, and reimbursement guidelines
Address billing inquiries and resolve discrepancies with professionalism and clarity
Stay current on billing regulations, coding guidelines, and payer requirements
Work with clearinghouses and billing systems to support clean claims and efficient workflows
Assist with data entry, administrative, and clerical billing tasks as needed