Billing Specialist

Barnes & Thornburg LLP • Indianapolis, IN

7d • Onsite

About The Position

Performs a variety of client billing duties according to established policies and procedures at an intermediate or advanced level of volume and/or complexity. Maintains contact with attorneys, staff, clients, and outside vendors and agencies and observes confidentiality of client and firm matters.

Requirements

• Ability to read and write and perform arithmetic computations at a level normally acquired through completion of high school or equivalent in order to maintain and verify accounts.
• Approximately 3-5 years of prior on-the-job experience necessary in order to gain an understanding of finance policies and procedures and effectively operate equipment/software with minimum supervision in order to carry out routine accounting duties with minimal supervision.
• Ability to organize and prioritize numerous tasks assigned by supervisors and complete them under time constraints which will include making timely, independent decisions.
• Ability to think critically about complex billing situations and propose viable solutions.
• Ability to respond to requests requiring analysis of client billing histories and other basic financial analyses.
• Requires the ability to work with highly confidential information and to ensure such confidentiality is always maintained.
• Interpersonal skills necessary in order to communicate in person, by e-mail and telephone and follow instruction effectively from a diverse group of attorneys, clients and staff to provide information with ordinary courtesy and tact.
• Demonstrated exemplary track record in the handling of (personal and/or business) fiscal responsibilities and matters.
• Work occasionally requires a high level of mental effort when performing a high volume of clerical tasks and performing other essential duties.
• Work may occasionally require more than 37.5 hours per week to perform essential duties of the position.

Nice To Haves

• Familiarity with Elite 3E accounting system.
• Experience with eBilling hub software.

Responsibilities

• Uses and is familiar with Elite 3E accounting system, as well as eBilling hub software.
• Acts as liaison between billing attorneys, legal administrative assistants (LAA), and accounting. Responsible for communicating and training attorneys and LAAs on billing procedures.
• Originates computerized proformas on monthly basis for review by each billing timekeeper in the firm.
• Makes necessary edits to proformas, generates final invoice copies, and mails, emails or prepares invoices for electronic submission to clients and/or third party vendors.
• Works with eBilling team to Initiate all electronic billing set ups for clients assigned as necessary.
• Works with eBilling team to troubleshoot all electronic billing submission rejections and errors in a timely manner.
• Assists with more complex billing features including, but not limited to, volume discounts, rate exceptions, multi-payers, split billing, and insurance billing. In addition the volume of matters handled by a billing specialist is consistently significant.
• Organizes and maintains up-to-date billing instructions for each billing attorney.
• Maintains filing in accordance with department policy including invoices, proformas and correspondence.
• Operates office equipment including computer, copiers and 10-key calculator.
• Maintains telephone and personal contact with attorneys and LAAs on billing matters.
• Assists attorneys and staff in analysis of time and fees invested in matters and run reports for that purpose, including analysis that may be more complex and time consuming.
• Assists with other general accounting responsibilities from time to time which may include but not limited to cost entry, scanning, etc.
• Other duties as assigned.

Benefits

• Benefits are not explicitly listed but the company complies fully with all federal, state and local equal employment opportunity laws regarding compensation and benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED