Billing Specialist

City of Pharr•Pharr, TX

14d•Onsite

About The Position

Join the City of Pharr as a Full Time Billing Specialist and become an integral part of our dynamic team in beautiful Pharr, TX. This onsite position offers a unique opportunity to work closely with a customer-focused team dedicated to solving problems and driving innovation. With an expected pay of $28,000, you will play a vital role in ensuring accurate billing processes that directly impact our community’s financial health. You will thrive in an energetic environment where your contributions are valued, and your professional growth is encouraged. Being part of a forward-thinking organization means you'll engage in meaningful work that makes a difference every day. You will be offered great benefits such as Medical, Dental, Vision, and Paid Time Off. Seize the chance to enhance your career in a role that combines your skills with a commitment to excellence in service. Apply now to become a key player at the City of Pharr!

Requirements

Solid understanding of the call center environment and its associated duties.
Proficiency in billing software and various computer systems.
Ability to thrive in a fast-paced environment and juggle multiple responsibilities and projects simultaneously.
Strong skills in Microsoft Word, PowerPoint, and Excel.
Keen attention to detail.
Problem-solving mindset.
Adaptability and organizational skills.
Must pass a thorough criminal background check due to the sensitivity of the information handled by this position.

Responsibilities

Overseeing critical aspects of the billing process for both residential and commercial Pharr Connect customers.
Generating accurate reports and invoices.
Processing payments.
Efficiently resolving any billing discrepancies that arise.
Ensuring accuracy and timeliness in billing tasks to maintain customer satisfaction and enhance financial integrity.
Delivering a seamless billing experience that reflects commitment to customer-centricity and innovation.