BILLING SPECIALIST (NON GLOW)
About The Position
In this role, you responsible for accurately transferring assigned information from the customer’s bill of lading document into the Company’s online freight billing system in an efficient and timely manner. Works with other Non GLOW Billing Specialists to complete assigned information for each freight bill processed. Bills are divided among the Non GLOW Billing specialists. Job assignments include complete processing of the freight bill or partial entry of the freight bill data. Maintains expected department quality standards for bills processed each day based on job assignment. Maintains expected department production standards for bills processed each day based on job assignment. Maintains accurate records of customer billing requirements on a daily basis. Maintains a working knowledge of the Freight Bill Entry Manual. Participates in team/department initiatives designed to improve customer service as needed. Along with the Billing Supervisor, solves problems with freight bill entry issues as they occur. Responsible for interacting with the Billing Supervisor(s) on a daily basis. All Southeastern Freight Lines associates must embrace and support the five values that define the Company’s culture and be personally committed to the Quality Improvement Process. Performs other duties as assigned by management.
Requirements
- High School Diploma or GED
- Successfully complete the Freight Bill Entry Training Program for job assignment
Responsibilities
- Accurately transfer assigned information from the customer’s bill of lading document into the Company’s online freight billing system in an efficient and timely manner.
- Work with other Non GLOW Billing Specialists to complete assigned information for each freight bill processed.
- Maintain expected department quality standards for bills processed each day based on job assignment.
- Maintain expected department production standards for bills processed each day based on job assignment.
- Maintain accurate records of customer billing requirements on a daily basis.
- Maintain a working knowledge of the Freight Bill Entry Manual.
- Participate in team/department initiatives designed to improve customer service as needed.
- Solve problems with freight bill entry issues as they occur.
- Interact with the Billing Supervisor(s) on a daily basis.
- Embrace and support the five values that define the Company’s culture and be personally committed to the Quality Improvement Process.
- Perform other duties as assigned by management.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
