Billing Specialist II

MEDNORTH HEALTH CENTERWilmington, NC
$23 - $26Hybrid

About The Position

The Billing Specialist is responsible for all aspects of billing inpatient and outpatient claims. The Billing Specialist, a key position in the Revenue Cycle, facilitates the claims process, including accurate and timely claim creation, follow-up and correspondence with providers, insurance inquiries and patients. The incumbent will assist in the clarification and development of process improvements and inquiries in order to maximize revenues. Work is typically performed in an office environment, but this position has the option to work from home with participation in customer/community services activities as needed. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements for this job description are not intended to be all inclusive. They represent typical elements considered necessary to successfully perform the job.

Requirements

  • High School Diploma/GED with minimum 3 years billing experience
  • Must have strong knowledge of all guidelines for ICD-10, CPT/HCPCS codes, medical terminology, and billing processes
  • Knowledge of Medical Billing/EHR (Electronic Health Records) systems preferably Medent
  • Knowledge of EOBs, EFTs and ERAs
  • Knowledge of Microsoft Office software
  • Must be focused, self-directed, organized, and have demonstrated problem-solving abilities
  • Accurate and precise attention to detail
  • Excellent verbal and written communication skills
  • Able to work both independently and as part of a team
  • Must possess team leadership skills and have a positive disposition
  • FQHC Billing
  • Certified Professional Coder or equivalent experience in years - Medical, Dental and Behavioral health coding experience required

Responsibilities

  • Prepares and submits clean claims to third party payers either electronically or by paper
  • Follows billing guidelines and legal requirements to ensure compliance with federal and state regulations
  • Respond to account inquiries from patients, payers, providers, and/or other staff as requested
  • Identifies and resolves patient/insurance billing issues
  • Work closely with team members regarding claim appeals, denials, resolution, and education
  • Performs and monitors all steps in the billing processes to ensure maximum reimbursement from patients, government, and commercial payers as well as from special billing arrangements
  • Understands Medicare, Medicaid and other commercial payer rules and regulations applicable to billing. Updates business office staff, clinics, residents, and faculty of changes as appropriate
  • Responsible for ensuring all new providers are oriented to coding, billing, and documentation compliance
  • Responsible for the continuing coding, billing, and documentation education for all providers and residents
  • Use online healthcare databases and other resources for verification and claim status
  • Deliver the highest quality service to internal and external customers
  • Assist other members of the team with projects as needed
  • Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations
  • Other duties as assigned by management
  • Adhere to the Mission and Values of MNHC
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