Billing Solution Architect (US/Canada - Remote)
Neocol
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Posted:
July 5, 2023
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Remote
About the position
As a Solution Architect on the Neocol Delivery Team, you will be responsible for leading projects through requirements gathering, solution design, and build/deployment of the final solution for our subscription based clients. You'll be supporting your team with developing complex designs, helping our clients make architectural decisions, and guiding them through the development and adoption of their new system. Neocol helps subscription companies scale & grow by advising B2B organizations on optimizing their subscription and billing management processes to gain a competitive advantage and provide a superior customer experience.
Responsibilities
- Leading projects through requirements gathering, solution design, and build/deployment of the final solution for subscription based clients
- Developing complex designs and helping clients make architectural decisions
- Guiding clients through the development and adoption of their new system
- Deep diving into business process needs and requirements, identifying areas of key complexity and expanding on those
- Defining project scope and identifying/managing "scope creep"
- Building client confidence in the solution as it is developed and providing guidance on how to effectively use and adopt the solution
- Facilitating solution demonstrations efficiently
- Assisting technical resources in solution design, development, and deployment
- Ensuring the solution is able to meet long-term goals for the client in regards to scalability and stability
- Guiding customers towards best practices for the solution they are developing
- Communicating technical details effectively to stakeholders and project team members
- Providing mentorship to resources on the team to help them grow and develop
- Developing code specifications for developers to use in the event of needing deeper customization
- Effectively communicating deadline risks and timeline shifts to the wider project team
- Providing general technical leadership and guidance to the wider project team
- Designing and developing CPQ, Billing & Salesforce solutions
- Managing and prioritizing tasks while working collaboratively and independently
- Understanding varying client needs and responding flexibly and creatively
- Working cross-functionally with technical and non-technical resources
- Analyzing data and identifying opportunities for standardization of data and processes
- Excellent communication skills, both verbal and written
- Ability to translate technical subject matter to non-technical audiences
- Agile and able to work well in environments with objectives
Requirements
- Experience designing and developing CPQ, Billing & Salesforce solutions
- Highly organized with the ability to manage and prioritize tasks
- Ability to understand and respond flexibly to varying client needs
- Work collaboratively with both technical and non-technical resources
- Analytical skills to analyze data and identify opportunities for standardization
- Excellent communication skills, both verbal and written
- Ability to translate technical subject matter to non-technical audiences
- Agile and able to work well in dynamic environments
Benefits
- Fully remote workforce
- Employer match 401K plan
- Full health, vision & dental benefit offerings
- Laptop reimbursement
- Unlimited PTO and Mandatory 1 week of PTO per quarter
- Mobile & Internet reimbursement
- Certification achievement salary increases