Salesforce Sr. Business Analyst

Apply

Neocol

Posted:

August 25, 2023

Remote

Job Commitment

Full-time

Experience Level

Senior

Workplace Type

Remote

Job Function

Sales

This job is closed

We regret to inform you that the job you were interested in has now been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.

About the position

The job overview for the Salesforce Senior Business Analyst position is that the individual will be responsible for articulating business requirements for subscription-based clients, with a focus on Revenue Cloud. They will analyze data, success metrics, and objectives to make recommendations and improvements to enhance the customer experience. The role involves facilitating discovery workshop sessions, serving as a liaison between technical teams and business stakeholders, and creating scalable solution documentation. The ideal candidate should have extensive experience in Salesforce CPQ implementations and possess strong expertise in Salesforce Sales & Service Cloud.

Responsibilities

Facilitate discovery workshop sessions with Client stakeholders to understand and document requirements and business processes
Gain alignment and approval of solution requirements & acceptance criteria working closely with our Business Analyst team
Serve as a liaison between technical teams and business stakeholders
Facilitate solution demonstrations (sprint and final demo’s) efficiently
Create solution documentation that is scalable for the client
Support the broader delivery team in their execution of change management and quality assurance based on our final solution requirements

Requirements

5+ years of experience in at least two medium to large-scale full-lifecycle Salesforce CPQ implementations, with strong expertise in Salesforce Sales & Service Cloud.
Experience matching user requirements to CPQ, Billings & Salesforce solutions.
Salesforce CPQ and either SFDC Administrator or Developer certifications.
Experience using Jira, Slack, Google Suite & LucidChart.
Ability to understand varying client needs and respond flexibly and creatively, working with internal resources to recommend and implement the highest ROI for our clients.
Previous experience working cross-functionally with technical and non-technical resources.
Experience analyzing data and identifying opportunities to drive meaningful standardization of data and processes regionally and/or globally.
Highly organized with the ability to manage and prioritize while simultaneousl.