Billing Representative III

Mass General Brigham•Somerville, MA

16h•Remote

About The Position

The Billing Representative III is responsible for maintenance of accurate billing records of complex customer and/or patient accounts, process payments and adjustments, and communicate with customers to answer questions or provide information. Participates in peer review to ensure accuracy and timeliness standards are maintained.

Requirements

High School Diploma or Equivalent required or Associate's Degree
Billing Experience 2-3 years required
Strong attention to detail.
Excellent interpersonal, written and verbal communication skills.
Proficient in Microsoft Office Excel and other relevant billing software.
Ability to prioritize and manage multiple tasks simultaneously.
Ability to work independently and as part of a team.
Ability to work in a fast-paced environment.

Nice To Haves

Medical Billing and Coding preferred

Responsibilities

Interact with internal and external customers to gather support data to ensure billing accuracy and work through billing discrepancies.
Addresses issues of a more complex nature and support junior staff by answering day to day questions.
Peer reviews records for management to ensure accuracy of information.
Process payments and maintain up-to-date billing records.
Reprocessing insurance denials and submitting all necessary documentation for payment.
Collaborate with other departments to resolve billing and payment issues.
May prepare monthly and quarterly billing reports for management review.