Billing Representative II

Quest Diagnostics•West Norriton Township, PA
•$18 - $28•Onsite

About The Position

In an environment where the patient is at the center of everything that we do, the individuals in this position typically work with Billing Representatives and other employees handling complex billing issues for the purpose of collecting revenue for the organization. Will work with Patient, Client and/or Third Party insurance bills.

Requirements

  • High School Diploma / GED
  • Must be 18 years of age OR older
  • 1 year experience in medical office setting
  • Ability to create and modify spreadsheets within Microsoft Excel
  • Ability to navigate on internet for research purposes
  • Problem solving, organization and interpersonal skills
  • Ability to work independently and as part of a team
  • Communication skills, both verbal and written

Nice To Haves

  • Familiar with explanation of benefits and appeals

Responsibilities

  • Administrative in-office tasks including print, mail, & faxing of documents
  • Research returned mail
  • Research billing issues to identify and document trends
  • Outbound calls to insurance carriers to reconcile/resolve any issues
  • Review and process insurance/patient refunds and adjustments
  • Always maintain Compliance and HIPPA standard
  • Meet or exceed daily production & quality standards
  • Perform other duties and functions as assigned

Benefits

  • Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
  • Best-in-class well-being programs
  • Annual, no-cost health assessment program Blueprint for Wellness®
  • healthyMINDS mental health program
  • Vacation and Health/Flex Time
  • 6 Holidays plus 1 "MyDay" off
  • FinFit financial coaching and services
  • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
  • Employee stock purchase plan
  • Life and disability insurance, plus buy-up option
  • Flexible Spending Accounts
  • Matching gifts program
  • Education assistance through MyQuest for Education
  • Career advancement opportunities
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