Billing Representative II
About The Position
The Billing Representative II works with Billing Representatives and other employees to handle complex billing issues and collect revenue for the organization. The role supports patient, client, and/or third-party insurance billing. The position is scheduled Monday through Friday, between 7:30 a.m. and 5:30 p.m. Eastern, and pays $17.20 or more per hour. Salary offers are based on relevant skills, training, experience, education, applicable certifications, market factors, and organizational factors. Successful candidates may be eligible for annual performance bonus compensation. The role requires a dedicated work area separated from other living areas to protect information privacy, as well as the ability to use the internet for research. The position involves reviewing remittance information, processing refunds and adjustments, contacting insurance carriers, and resolving accounts receivable issues.
Requirements
- High school diploma or GED.
- Must be at least 18 years old.
- 1–2 years of medical billing experience.
- Ability to read and interpret EOBs and insurance correspondence.
- Ability to create and modify spreadsheets in Microsoft Excel.
- Ability to navigate the internet for research purposes.
- Problem-solving, organizational, and interpersonal skills.
- Ability to work independently and as part of a team.
- Verbal and written communication skills.
- A dedicated work area separated from other living areas that provides information privacy.
Nice To Haves
- 1–2 years of remittance application experience.
- 1–2 years of QBS experience.
Responsibilities
- Accurately review and apply third-party remittance.
- Process insurance and patient refunds and adjustments.
- Make outbound calls to insurance carriers to reconcile or resolve issues.
- Maintain familiarity with explanations of benefits (EOBs).
- Maintain compliance with HIPAA standards.
- Meet or exceed daily production standards by maintaining a work list according to metrics.
- Meet or exceed daily quality standards.
- Evaluate and respond to email requests concerning accounts receivable issues in a timely manner.
- Perform other duties and functions as assigned.
Benefits
- Day 1 medical, supplemental health, dental, and vision coverage for full-time employees working 30 or more hours.
- Well-being programs.
- Annual no-cost health assessment through Blueprint for Wellness®.
- healthyMINDS mental health program.
- Vacation and Health/Flex Time.
- Six holidays plus one “MyDay” off.
- FinFit financial coaching and services.
- 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
- Employee stock purchase plan.
- Life and disability insurance, with a buy-up option.
- Flexible Spending Accounts.
- Matching gifts program.
- Education assistance through MyQuest for Education.
- Career advancement opportunities.
- Potential annual performance bonus compensation.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
