Billing Rep

PINE ENVIRONMENTAL SERVICES•Windsor, NJ

2d•Onsite

About The Position

A Client Support Billing Clerk is responsible for creating invoices, updating customer files, and sending invoices to customers in a timely manner. The Client Support Billing Clerk will also be responsible with working with customers and staff to resolve issues which arise in the day-to-day activities of the branch.

Requirements

Excellent verbal communication, and the ability to convey important information clearly and effectively
Strong leadership and initiative
Congenial with ability to provide excellent customer service
Quick decision-making and problem-solving abilities
Excellent time management
Responsible, goal oriented and organized
Strong attention to detail and able to multitask
Confident, proactive, and willing to take on workplace challenges
Great listening skills and ability to take direction

Responsibilities

Correspond with customers to resolve billing issues and queries.
Enter all inbound/outbound items into ERP System, update system notes (i.e. Infor M3)
Own warehouse administrative functions
Update and maintain billing records and documentation.
Interact with customers to respond to specific requirements.
Perform assigned administration related duties and responsibilities.
Maintain invoice records and support documents.
Collaborate with other departments to cater to customer needs.
Evaluate, analyze and verify dates of service and billed amounts.
Verify completeness and accuracy in client information before billing period.
Resolve all accounts within give time frame.
Update completely unbilled reconciliation once in week.
Initiate and perform additional billing responsibilities to meet set goals.
Verifies and maintains all customer related electronic records.
Any other duties necessary to assist the company achieve its objectives.