Billing Rep

PINE ENVIRONMENTAL SERVICES LLCRobbinsville Township, NJ
$20 - $23Onsite

About The Position

A Client Support Billing Clerk is responsible for creating invoices, updating customer files, and sending invoices to customers in a timely manner. The Client Support Billing Clerk will also be responsible with working with customers and staff to resolve issues which arise in the day-to-day activities of the branch.

Requirements

  • Excellent verbal communication, and the ability to convey important information clearly and effectively
  • Strong leadership and initiative
  • Congenial with ability to provide excellent customer service
  • Quick decision-making and problem-solving abilities
  • Excellent time management
  • Responsible, goal oriented and organized Strong attention to detail and able to multitask
  • Confident, proactive, and willing to take on workplace challenges
  • Great listening skills and ability to take direction

Responsibilities

  • Correspond with customers to resolve billing issues and queries.
  • Enter all inbound/outbound items into ERP System, update system notes (i.e. Infor M3)
  • Own warehouse administrative functions
  • Update and maintain billing records and documentation.
  • Interact with customers to respond to specific requirements.
  • Perform assigned administration related duties and responsibilities.
  • Maintain invoice records and support documents.
  • Collaborate with other departments to cater to customer needs.
  • Evaluate, analyze and verify dates of service and billed amounts.
  • Verify completeness and accuracy in client information before billing period.
  • Resolve all accounts within give time frame.
  • Update completely unbilled reconciliation once in week.
  • Initiate and perform additional billing responsibilities to meet set goals.
  • Verifies and maintains all customer related electronic records.
  • Any other duties necessary to assist the company achieve its objectives.

Benefits

  • 3 Weeks of Paid Time Off (PTO) to start
  • 401(k) with Company Match
  • Medical, Dental, and Vision Insurance
  • 8 Paid Company Holidays
  • Additional voluntary benefits and professional development opportunities
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