Billing & Receivables Senior Specialist
Thrifty White Pharmacy•Maple Grove, MN
•Hybrid
About The Position
Thrifty White Pharmacy is currently hiring a Billing & Receivables Specialist/Senior Specialist to join our team at our Corporate Headquarters in Maple Grove, MN. This is a great opportunity for someone ready to take the next step in their career in a professional office environment. The senior role is ideal for a strong specialist who enjoys problem-solving, helping improve workflows, supporting team processes, and contributing at a higher level beyond day-to-day task execution.
Requirements
- Excellent verbal and written communication skills
- Strong customer service mindset with the ability to support internal and external customers professionally
- Strong problem-solving and troubleshooting skills
- Strong follow-through and attention to detail
- Ability to prioritize, multitask, and manage workload in a fast-paced environment
- Ability to identify process improvement opportunities and help implement solutions
- Ability to support SOP updates, workflow documentation, and training coordination
- Strong Excel, Word, and Outlook skills
- Ability to work effectively with leadership and colleagues across teams
- Ability to maintain confidentiality and follow HIPAA guidelines
Nice To Haves
- Experience with insurance billing, receivables, or related pharmacy operations preferred
- Experience with PeopleSoft, TWRx, OnBase, MNITS, and insurance websites preferred
Responsibilities
- Provide excellent service via various platforms including phone, email, and internal systems
- Research and resolve account balances, charges, payments, payment applications, and missing backup requests
- Assist with escalated account issues and support problem resolution
- Perform advanced billing and receivables tasks while supporting team operations
- Participate in process improvement efforts and operational follow-up
- Support procedure documentation and SOP updates
- Assist with reporting, trend review, and special projects
- Utilize technology such as TWRx, PeopleSoft, OnBase, Microsoft Office, MNITS, and insurance websites
- Maintain customer account accuracy and ensure HIPAA compliance
Benefits
- 401(k)
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Profit sharing
- Training & development
- Vision insurance
- Wellness resources
- Competitive compensation
- Full benefit package including medical, dental, vision, and 401(k)
- Paid vacation, paid holidays, and paid sick time
- Employee owned company with stock ownership
- We offer competitive wages, medical, dental, vision, life, 401k, Employee Stock Ownership Plan, paid holidays and vacations, and a store discount for you and your family.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
