Billing Professional

Fiserv • Omaha, NE

3d • Onsite

About The Position

As a Billing Professional at Fiserv, you will support billing operations by preparing, reviewing, and resolving billing activity to help ensure accurate invoicing and timely revenue-related processing. You will work with finance, operations, and cross-functional business partners on account maintenance, issue resolution, and billing accuracy. Your work supports operational consistency, client satisfaction, and the integrity of the order-to-cash process.

This is an on-site role Monday through Friday. In-person collaboration is considered essential to the role and supports onboarding and productivity. The role requires the use of a computer and audio equipment. Applicants must currently possess valid and unrestricted U.S. work authorization; candidates requiring sponsorship now or in the future will not be considered.

Requirements

• At least 2 years of experience in billing, finance, accounting, order-to-cash, or related business operations supporting invoicing, account maintenance, and transaction processing.
• At least 2 years of experience analyzing billing records, resolving discrepancies, and supporting recurring billing cycles or payment-related processes.
• Proficiency with Microsoft Excel, including large data sets, macros, VLOOKUP, and pivot tables.
• Experience maintaining documentation and records to support billing accuracy, internal controls, and audit readiness.
• Bachelor's degree or higher in Accounting, Finance, Business, or a related field.
• Valid and unrestricted U.S. work authorization; sponsorship is not available now or in the future.

Nice To Haves

• Experience supporting order-to-cash operations in a high-volume business environment using SAP, Oracle, or similar systems.
• Experience working with billing systems, enterprise resource planning systems, or financial platforms.
• Experience partnering with internal teams to resolve billing exceptions and account issues.
• Experience supporting process improvement initiatives within billing or revenue operations.

Responsibilities

• Prepare, review, and process billing transactions to support accurate invoicing and timely completion of billing activities.
• Analyze billing data, account details, and transaction records to identify discrepancies and resolve exceptions.
• Support recurring billing cycles, account maintenance, and adjustments in accordance with established procedures and deadlines.
• Partner with finance, operations, and internal business teams to research billing issues and ensure accurate account resolution.
• Maintain billing records, supporting documentation, and transaction details in accordance with internal controls and standard processes.
• Monitor billing activity and reporting to identify trends, reduce errors, and improve process consistency.
• Assist with audit requests, reporting support, and documentation related to billing operations and controls.

Benefits

• Fuel Your Life program supporting physical, financial, social, and emotional well-being.
• Paid holidays and generous time-away policies.
• No-cost mental health support through Employee Assistance Programs.
• Living Proof peer-recognition program with points redeemable for rewards.
• Eight Employee Resource Groups.
• Professional growth through training, development, and internal mobility opportunities.
• Medical, dental, vision, life, and disability insurance options available from day one.
• Retirement planning, including a 401(k) match and discounted shares through the Employee Stock Purchase Plan.
• Tuition assistance and reimbursement program.
• Paid parental and military leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level