Billing & Payments Manager

Deep Infra Inc.•Palo Alto, CA

About The Position

DeepInfra is seeking a Billing & Payments Manager to oversee the company's revenue generation from platform usage. This role involves managing the entire process from metered usage to accurate billing and reliable collection. The manager will be responsible for billing operations, optimizing payment performance, preventing billing fraud, and supporting the launch of new pricing models. This position requires close collaboration with Engineering, Finance, and Sales teams, and is ideal for an analytical and operationally sharp individual comfortable working with both data and systems.

Requirements

  • 6+ years of relevant experience in billing operations, payments, monetization, revenue operations, or related roles, ideally within a usage-based SaaS, cloud infrastructure, fintech, or developer platform business.
  • Strong hands-on experience with Stripe or comparable payment platforms and a solid understanding of payment authorization, retries, chargebacks, and payment performance.
  • Experience with metered or consumption-based billing, prepaid credits, enterprise invoicing, or other complex billing models.
  • Strong analytical skills and comfort working directly with billing, payment, and usage data. SQL experience is a strong plus.
  • Ability to work closely with Engineering on billing systems, integrations, fraud controls, and automation.
  • Comfortable owning critical financial workflows end to end, identifying issues quickly, and building processes and systems that can scale with a rapidly growing business.

Responsibilities

  • Oversee the end-to-end pipeline from metered usage through rating, invoicing, and cash collection.
  • Run monthly and real-time invoicing for self-serve customers, prepaid developer wallets, and custom enterprise accounts.
  • Reconcile transaction fees, card authorizations, and chargebacks against payment gateways like Stripe.
  • Manage payment gateway routing, interchange optimization, localized payment methods, and retry logic to improve payment success rates.
  • Partner with Engineering to identify and mitigate API billing fraud and abuse.
  • Manage dunning sequences for failed self-serve payments and define automated API key suspension thresholds.
  • Lead collections for overdue mid-market and enterprise accounts.
  • Partner with the Corporate Controller on deferred revenue and breakage schedules.
  • Partner with Engineering and company leadership to operationalize new pricing models.
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