SaaS (Zuora) Billing and Payments Implementation Manager

Accenture•Los Angeles, MS
•Remote

About The Position

Accenture's Salesforce practice is seeking an individual excited about the shift from buy to subscribe and guiding companies through this transformation. This role focuses on the core of subscription engines: billing and payments. The ideal candidate will lead discovery conversations with finance, product, and IT teams to define scalable solutions, leveraging knowledge of invoicing, payment processing, and collections. Expertise in core recurring, usage, and one-time products is applicable across industries. Familiarity with modern SaaS subscription/billing platforms such as Zuora, Stripe, and Salesforce Billing is essential. This role also involves upskilling team members and clients.

Requirements

  • A minimum of one year experience in SaaS Billing system such as Zuora, Salesforce Billing, Aria or other recognized leader in the SaaS billing space.
  • A minimum of two years software implementation experience.
  • Strong background in producing written deliverables including requirements, detailed designs and process flows.
  • A minimum of three years of experience working as a team lead or member of a multi-team program.
  • Bachelor’s Degree or equivalent (12 years) work experience (If an, Associate’s Degree with 6 years of work experience).

Nice To Haves

  • Certifications in SaaS software platforms such as Salesforce or Zuora.

Responsibilities

  • Lead discovery and solutioning sessions focused on Order to Revenue with a focus on billing, payments, rev rec and collections.
  • Manage software implementations that typically involve Zuora, Salesforce Billing, Stripe or other SaaS based, non-ERP solutions.
  • Contribute to larger Lead to Cash programs though ownership of post-order processes.
  • Communicate effectively with a broad range of client team members including finance and product owners.
  • Author deliverables that can include detailed designs, process flows and user stories.
  • Serve as the Subject Matter Expert (SME) for all aspects of subscription and payments.

Benefits

  • medical
  • dental
  • vision
  • life
  • long-term disability coverage
  • 401(k) plan
  • bonus opportunities
  • paid holidays
  • paid time off
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