Billing Manager

Quest

1d • Onsite

About The Position

One Identity is an award-winning security software provider offering a broad selection of solutions that solve some of the most common and most challenging IT security problems. Part of the One Identity Software group, One Identity solutions eliminate the complexities and time-consuming processes often required to govern identities, manage privileged accounts and control access. Our solutions enhance business agility while addressing IAM challenges within on-premises, cloud and hybrid environments. The combined entity delivers a complete portfolio of market-leading Identity Access Management, Privileged Access Management, and Identity Governance solutions. Now, customers can achieve identity-centric security with trusted, proven technology in each major category. The Billing Manager leads One Identity’s billing operations from Pune, India. Reporting to the Assistant Controller in the United States, this role is responsible for managing the end-to-end billing cycle, overseeing invoice generation and accuracy, driving timely customer billing across multiple geographies and currencies, supporting revenue recognition, and partnering with collections, sales operations, and finance leadership. The ideal candidate brings strong order-to-cash expertise, attention to detail, leadership capabilities, and the ability to collaborate across geographies in a fast-paced, global software environment.

Requirements

• Bachelor’s degree in Accounting, Finance, Commerce, or related field; CA (Chartered Accountant), CPA, or MBA a plus
• 5–8 years of progressive billing or order-to-cash experience, including team management, in a multinational environment
• Working knowledge of US GAAP and ASC 606 revenue recognition; experience with multi-entity, multi-currency billing
• Hands-on experience with ERP and billing systems (e.g., Workday, Zuora, Salesforce CPQ)
• Advanced Excel skills; experience with billing analytics, AR aging, and reconciliations
• Prior experience supporting external audits and familiarity with SOX controls over the order-to-cash cycle
• SaaS or software industry billing experience and ERP/billing system implementation experience a plus
• Experience managing partner billing relationships (channel partners, resellers, distributors) a plus
• Strong analytical and problem-solving skills
• High attention to detail and accuracy
• Excellent communication and stakeholder management skills, including cross-cultural and cross-time-zone collaboration
• Ability to operate in a fast-paced, dynamic environment
• Leadership and team development capabilities; experience managing and mentoring accounting staff

Nice To Haves

• CA (Chartered Accountant), CPA, or MBA a plus
• SaaS or software industry billing experience and ERP/billing system implementation experience a plus
• Experience managing partner billing relationships (channel partners, resellers, distributors) a plus

Responsibilities

• Manage the end-to-end billing cycle, ensuring accurate and timely invoice generation for all customers
• Oversee billing across multiple legal entities, geographies, and currencies
• Review contracts and order forms to ensure billing terms align with negotiated agreements
• Partner with the revenue accounting team to support accurate revenue recognition under US GAAP (ASC 606)
• Ensure billing data flows correctly into the general ledger and reconcile billing subledger to GL on a monthly basis
• Support month-end close activities related to deferred revenue, unbilled receivables, and accrued revenue
• Serve as the escalation point for billing inquiries and disputes from customers and internal stakeholders
• Partner with Collections to investigate and resolve aged or disputed invoices
• Drive root-cause analysis on billing errors and implement corrective actions
• Manage billing relationships with channel partners, resellers, and distributors, including partner-specific billing terms and reconciliations
• Assist with annual audit requests related to billing, revenue, and accounts receivable
• Prepare and organize supporting schedules, reconciliations, and documentation for audit purposes
• Ensure compliance with US GAAP, internal billing policies, and SOX controls over the order-to-cash cycle
• Prepare billing KPIs, aging reports, and order-to-cash metrics for finance leadership
• Drive process improvements and automation within billing and invoicing workflows
• Support system enhancements and integrations between CRM, CPQ, and ERP platforms
• Serve as the billing leader in India, managing and developing the local billing team
• Partner with Sales Operations, Revenue Accounting, Collections, Tax, and Treasury on cross-functional initiatives
• Collaborate effectively across time zones with the US-based Assistant Controller and corporate finance leadership

Benefits

• enhanced career opportunities
• programs that enable them to pursue a career that fulfills their potential
• team members’ health and wellness are our priority
• rewarding them for their hard work

What This Job Offers

• Job Type: Full-time
• Career Level: Manager