Billing Manager

Conectiv Supply Chain Solutions, Inc.Memphis, TN

About The Position

The Billing Manager is responsible for leading all billing functions for a fast-paced distribution business owned by a private equity sponsor. This role ensures accurate, timely, and contract-compliant invoicing across high-volume customer transactions while maintaining strong internal controls and supporting cash flow optimization. The Billing Manager partners closely with Operations, Sales, and Accounts Receivable to scale processes, reduce billing friction, and support the company’s growth and margin objectives.

Requirements

  • Bachelor’s degree in Accounting, Finance, Business, or related field
  • 5+ years of billing experience in a distribution or wholesale environment
  • 2+ years of people management or team leadership experience
  • Strong understanding of order-to-cash processes
  • Experience with ERP systems (NetSuite, SAP, Oracle, or similar)
  • Advanced Excel skills
  • Exceptional attention to detail and data accuracy
  • Strong process orientation and internal control mindset
  • Ability to manage competing priorities in a high-volume environment
  • Strong communication and cross-functional leadership skills
  • Mindset focused on continuous improvement and scalability

Nice To Haves

  • Experience in a private equity–owned or highly controlled environment
  • Exposure to EDI billing and large customer programs
  • Experience supporting audits and complex revenue scenarios

Responsibilities

  • Manage end-to-end billing processes for high-volume distribution transactions, including standard, EDI, freight, discounts, rebates, chargebacks, and credits
  • Ensure invoices are generated accurately and on time based on customer pricing, terms, and contractual agreements
  • Oversee billing for complex scenarios such as split shipments, backorders, returns, and pricing discrepancies
  • Ensure consistency between shipping documentation, sales orders, and invoicing
  • Maintain strong internal controls over billing processes in alignment with PE-backed governance requirements
  • Partner with Accounting to support month-end close, including billing cutoffs, reconciliations, and revenue support
  • Ensure compliance with GAAP, audit standards, and internal policies
  • Prepare documentation and support internal and external audits
  • Lead, train, and develop the billing team in a high-volume, deadline-driven environment
  • Establish clear procedures, performance expectations, and accountability
  • Monitor workload distribution and staffing needs as the business scales
  • Partner with Sales to validate pricing, customer contracts, and promotional programs
  • Work closely with Accounts Receivable to resolve billing disputes, deductions, shortages, and chargebacks
  • Collaborate with Operations and Logistics to ensure alignment between shipments and invoicing
  • Identify opportunities to automate and streamline billing processes to support scalability and efficiency
  • Own billing system configuration and data integrity within ERP and related systems
  • Support system enhancements, upgrades, and integrations, including EDI customers
  • Develop reporting and dashboards to track billing performance and risk areas
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