Billing Manager - Plainfield, IN
CMA CGM•Plainfield, IN
•Onsite
About The Position
The Billing Manager role will manage the billing operations to ensure accuracy, efficiency, and compliance with company policies and regulatory requirements. This role requires strong leadership, strategic thinking, and excellent communication skills to effectively manage a team and collaborate with various departments.
Requirements
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field, Relevant professional experience will be considered in lieu of formal education.
- Minimum of 5 years of experience in billing, finance, or accounting, with at least 2 years in managerial role.
- Proven experience in the logistics, transportation, or related industry is highly desirable.
- Strong knowledge of billing systems, financial software, and database management.
- Excellent analytical, problem-solving, and decision-making skills.
- Exceptional communication and interpersonal skills, with the ability to interact effectively with internal and external stakeholders.
- Demonstrated ability to lead and motivate a team, managing multiple priorities in a fast-paced environment.
- Strong attention to detail and a commitment to accuracy.
Responsibilities
- Lead and manage the billing department, ensuring high levels of performance and employee engagement.
- Develop and implement strategies to improve billing processes, reduce errors, and enhance operational efficiency.
- Mentor and train billing staff, fostering a culture of continuous improvement and professional development.
- Oversee the preparation and issuance of invoices in a timely and accurate manner.
- Ensure all billing activities comply with contract terms, company policies, and regulatory requirements.
- Monitor billing metrics and key performance indicators (KPIs) to identify trends and areas for improvement.
- Collaborate with the finance team to reconcile billing with accounts receivable and ensure accurate financial reporting.
- Assist in budget preparation and financial forecasting related to billing operations.
- Work closely with Customer Success team to resolve billing disputes and inquiries promptly.
- Maintain strong relationships with key clients, addressing their billing concerns and ensuring satisfaction.
- Ensure compliance with all relevant laws, regulations, and industry standards.
- Develop and implement internal controls to mitigate billing errors and fraud.
- Conduct regular audits of billing processes and systems, implementing corrective actions as necessary.
- Lead or participate in cross-functional projects to enhance billing processes, systems, and technologies.
- Stay abreast of industry trends and best practices, recommending and implementing innovative billing solutions.
Benefits
- Competitive Paid Time Off
- 401(k)
- Health insurance
- Employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands
- Pet insurance
- Multiple health plans (company contribution to health savings account)
- Prescription, dental and vision coverage
- Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan
- Voluntary benefits including additional life insurance, AD&D coverage, buy-up short- and long-term disability, critical illness, identify theft & legal plan
- 401(k) with company match
- Flexible Paid Time Off programs including company paid holidays
- Tuition reimbursement program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
