Billing Manager, Post Production

NBCUniversal•Universal City, CA

5d•Onsite

About The Position

NBCUniversal is looking for a Post Production Billing Manager to join their Finance team supporting Studio Operations Post Production business (aka StudioPost). This role will oversee day-to-day billing operations, ensure timely and accurate customer invoicing, manage billing-related systems and processes, and partner with operational teams to resolve billing issues. The Billing Manager will also supervise billing and payroll support staff and play an important role in the month-end close process.

Requirements

3+ years of billing or related finance experience
High school diploma or equivalent
Strategic Leader – You see the big picture and translate business objectives into scalable processes, controls, and service models that support Studio Post today and in the future.
Process Improvement Champion – You naturally identify inefficiencies, challenge outdated practices, and lead continuous improvement initiatives that increase accuracy, compliance, scalability, and customer satisfaction.
Data-Driven Decision Maker – You leverage financial, operational, and performance data to identify trends, assess risk, prioritize opportunities, and make informed recommendations.
Financial & Operational Acumen – You understand how operational decisions impact revenue, expenses, cash flow, customer satisfaction, and overall business performance, and you use that knowledge to drive better outcomes.
Tech-savvy – You are an MS Office whiz and can take on new software with ease
Communicates with ease – You have a way with words; written and verbal
Juggler – You know how to manage multiple tasks and priorities and move them all along effectively while keeping stakeholders updating and informed

Nice To Haves

Entertainment or postproduction experience
B.S. degree in accounting or finance
Knowledge of SAP, ScheduALL, Sphere, Timekeeper
Demonstrated success leading process improvement, automation, standardization, and organizational change initiatives.
Proven ability to navigate complex business environments while balancing multiple priorities and driving results.
Collaborative leader with team-oriented approach to managing

Responsibilities

Supervise staff composed of a Billing Clerk and Payroll Clerk
Serve as group billing lead managing all aspects of Sphere billing system
Manage automated billing exports from two departmental subsystems into the studio billing system, including reviewing and resolving interface errors and billing exceptions.
Respond to customer inquiries working closely with schedulers to resolve billing issues (SAP charge number, PO, invoice discrepancy) in a timely manner
Prepare and distribute recurring operational and financial revenue reports
Manage month-end close billing process notifying Schedulers and Billing Clerks of billing and accrual deadlines
Update and maintain services and rates in ScheduALL Sound subsystem
Provide documentation for internal and external audits
Support timekeeping and activities impacting Sphere deals