Billing Lead

PHILLIPS LYTLE LLP•Buffalo, NY

3d•Onsite

About The Position

The Billing Lead plays a key role in supporting the firm’s billing operations by performing advanced billing functions, serving as a subject-matter resource for the billing team, and providing operational support to the Billing Manager. This role is responsible for handling complex billing matters, ensuring compliance with client billing guidelines, and assisting with workflow coordination and process improvement initiatives. The Billing Lead does not have direct people management responsibility but provides day-to-day guidance, technical support, and backup coverage as needed.

Requirements

Bachelor’s degree in Accounting, Finance, Business Administration, or a related field preferred.
Minimum of 5 years of experience in billing with at least 3 years in the legal industry preferred.
Strong understanding of billing procedures and accounting principles.
Proficiency in Microsoft Office Suite and electronic billing.
Excellent communication and negotiation skills.
Strong organizational and time-management abilities.
Ability to handle sensitive information with confidentiality.
Ability to work independently and as part of a team.
Strong analytical and problem-solving skills.
Capability to manage multiple priorities and meet deadlines under pressure.

Nice To Haves

Experience with Aderant or similar accounting systems is a plus.

Responsibilities

Prepare, review, and finalize accurate and timely client invoices in compliance with firm policies, client guidelines, and outside counsel requirements.
Serve as a primary escalation point for complex billing issues, including adjustments, write-offs, appeals, and client inquiries.
Act as a liaison with attorneys, legal staff, and clients to resolve billing discrepancies and respond to billing-related questions.
Provide day-to-day guidance, as needed, to Billing Coordinators regarding billing procedures, billing requirements, and system functionality.
Monitor and manage billing accounts to ensure timely and accurate billing.
Address and resolve any billing discrepancies or issues in a prompt and professional manner.
Provide backup support to the Billing Manager as needed, including assistance with team timesheets, PTO tracking, workflow coverage, and other operational tasks.
Ensure all billing practices adhere to company policies, industry regulations, and accounting standards.
Stay updated on changes in billing regulations and implement necessary adjustments.
Identify and recommend improvements to billing processes and procedures to enhance efficiency and accuracy.
Implement best practices to streamline billing operations.
Uphold the firm’s reputation as the premier source for sophisticated legal counsel by delivering superior outcomes, service, and value to every client and matter.
Performs other duties as assigned.