Billing Lead

Sun Gro Horticulture•Mississauga, ON

5d•CA$60,000 - CA$73,000•Onsite

About The Position

The Billing Lead manages daily invoicing operations and ensures accurate, timely client billing while resolving complex revenue cycle issues. Acting as a key liaison between Finance, Sales, and Operations, this role drives process improvements, supports revenue recognition, handles escalations, and provides functional guidance to the billing team, without direct supervisory responsibilities. This is a fully onsite role in Mississauga.

Requirements

Bachelor’s degree in Accounting, Finance, or related field
4–7 years of billing, finance, or ERP-related experience
Advanced Excel skills, including VLOOKUP, pivot tables, data analysis, and reporting
Hands-on experience with ERP systems (SAP, Oracle, Microsoft Dynamics/Business Central/Navision).
Strong attention to detail and commitment to accuracy and process compliance.
Excellent written and verbal communication; able to influence and collaborate across functions.
Proven organizational, time management, and prioritization skills in high-volume, deadline-driven environments.
Ability to manage multiple initiatives, ensure accountability, and deliver timely results.
Process improvement mindset, with experience identifying opportunities, implementing changes, and supporting automation initiatives.

Responsibilities

Prepare and issue accurate invoices based on contracts, production, and shipment data
Oversee sales order reviews for accuracy and completeness prior to invoicing
Apply and validate pricing, including discounts, rebates, and customer-specific agreements
Monitor billing metrics (accuracy, automated billing, dispute resolution) and drive corrective actions
Analyze and resolve pricing variances and revenue-impacting discrepancies
Verify taxes, freight, and other charges per agreements and regulations
Investigate and resolve billing issues, disputes, and customer inquiries
Collaborate with Sales, Customer Service, Supply Chain, and Finance to ensure billing accuracy
Maintain billing records per internal policies and accounting standards
Review and process credit memos per company policies and approvals
Create and maintain discount groups and pricing condition tables
Maintain and update customer master data, including account changes in ERP systems
Support month-end and year-end close, reporting, and audits
Identify process improvements and support automation initiatives
Support internal and external audits by preparing documentation and responding to inquiries

Benefits

Health Insurance (includes telemedicine, virtual health, FSA, HCSA & other benefits)
Dental Insurance
Vision Insurance
Life Insurance
Health Spending Account
Employee Support and Mental Wellness
Short-term disability
RRSP Matching
Paid vacation
Floating days
Employee Assistance Program
Employee Engagement Events
Awards and Recognition
Tuition Reimbursement
Service Awards
Employee Perks & Discounts