Billing Data Entry Specialist

Brennan Behavior Group • Metairie, LA

3d • Onsite

About The Position

The Billing Data Entry Specialist is responsible for ensuring the accuracy and integrity of billing information while supporting the organization's revenue cycle operations. This position plays a critical role in creating and maintaining insurance claims, processing payments, managing billing records, and assisting with insurance authorizations. The ideal candidate is highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced healthcare environment while maintaining confidentiality and exceptional customer service.

Requirements

• High school diploma or equivalent.
• Minimum of 1 year of experience in medical billing, healthcare administration, data entry, or a related field.
• Strong computer skills, including Microsoft Office and Google Workspace (Google Sheets, Docs, and Drive).
• Excellent attention to detail and accuracy.
• Strong organizational and time management skills.
• Ability to maintain confidentiality of protected health information (HIPAA).
• Excellent written and verbal communication skills.
• Ability to prioritize multiple tasks in a fast-paced environment.

Nice To Haves

• Experience with ABA therapy billing or behavioral healthcare.
• Experience working with Medicaid and commercial insurance.
• Familiarity with electronic health records (EHR) and medical billing software.
• Knowledge of insurance authorization processes.
• Experience creating and tracking payment plans.

Responsibilities

• Enter, review, and verify provider billing information for accuracy and completeness.
• Create, submit, and monitor insurance claims in accordance with payer guidelines.
• Maintain accurate billing records within the organization's billing software and databases.
• Audit billing information to identify and correct errors prior to claim submission.
• Ensure timely processing of claims to minimize billing delays and denials.
• Process client and insurance payments accurately.
• Establish and maintain payment plans as directed by company policy.
• Reconcile payment records and update account balances.
• Assist in resolving payment discrepancies and outstanding balances.
• Contact insurance companies regarding prior authorizations, claim status, eligibility, and coverage questions.
• Follow up on pending authorizations to ensure timely approval.
• Communicate with insurance representatives regarding denied or rejected claims.
• Maintain documentation of all insurance communications.
• Communicate professionally with clients regarding billing questions, payment options, and account concerns.
• Explain billing statements and assist in resolving discrepancies.
• Provide excellent customer service while maintaining confidentiality and professionalism.
• Maintain Google Sheets, Google Drive, and other electronic documentation systems with accurate and current information.
• Generate routine billing reports for management.
• Track billing trends, payment activity, and outstanding balances.
• Ensure all documentation complies with company policies and applicable regulations.
• Assist with special billing projects and audits.
• Maintain organized electronic records and files.
• Collaborate with the billing, scheduling, and clinical teams to resolve documentation or billing concerns.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED