Billing & Customer Account Specialist

Agriland FS•Winterset, IA

About The Position

AGRILAND FS is seeking a dependable, detail-oriented Billing & Customer Account Specialist to join its Energy team. The role supports fuel business operations by ensuring customer invoices are accurate, deliveries are documented properly, and customer questions are resolved promptly. The specialist works with team members, vendors, customers, and delivery specialists to review information, resolve problems, and support daily operations. Fuel or energy billing expertise is not required; the role is suited to someone who is comfortable learning new systems and takes pride in accurate work.

Requirements

Strong attention to detail and enjoyment of working with data.
Organizational skills and ability to manage multiple tasks and deadlines.
Comfort using computers and learning new software.
Problem-solving skills, including investigating mismatches.
Professional communication and ability to work well with others.
Ownership of work and follow-through on tasks.
Previous office, administrative, billing, bookkeeping, or customer service experience.
Ability to pass all pre-employment testing and a background check.

Nice To Haves

Experience in office administration, customer service, inventory, or data entry.
Willingness to learn and strong organizational skills; prior fuel or energy billing expertise is not required.

Responsibilities

Prepare and review invoices to ensure customers are billed accurately for deliveries and services.
Enter information, review transactions, maintain accurate records, and make corrections when needed.
Research billing or inventory discrepancies and work with teammates to resolve them.
Coordinate with team members, vendors, customers, and delivery specialists to support daily operations.
Assist with customer billing questions, customized invoices, and reporting.