Billing Coordinator

Osler, Hoskin & Harcourt LLP • Toronto, ON

9h • CA$60,000 - CA$70,000 • Hybrid

About The Position

Osler, Hoskin & Harcourt LLP is seeking a Billing Coordinator to join their Client Billing Services team. This role reports to the Billing Supervisor and is responsible for supporting all aspects of the client billing process. Key duties include assisting with matter opening, pre-bill review, invoice and eBill preparation, records management, financial reporting, and issue resolution. The Billing Coordinator will provide operational support to lawyers and internal stakeholders, ensuring accurate and timely billing, client compliance, and excellent client service. This is an existing vacancy within the firm.

Requirements

• University degree or college diploma in Business Administration, Accounting, Finance, or a related field.
• Minimum of three years of billing, finance or accounting experience within a legal or professional services firm.
• Excellent oral and written communication skills.
• Strong organizational and time management skills.
• A compliance mindset and strong attention to detail.

Nice To Haves

• Experience with CMS/Aderant, Prebill Viewer, eBillingHub, Power BI, and Microsoft Office products is an asset.
• An equivalent combination of education, training, and relevant experience may be acceptable.

Responsibilities

• Process pre-bills and manage monthly billing for approximately 20 to 25 billing partners.
• Collaborate with legal assistants and lawyers to facilitate the timely billing of Work in Progress (WIP).
• Drive billing results by ensuring WIP is billed promptly and resolving any related issues.
• Follow up with the Billing Supervisor, partners, and clients, as appropriate, regarding WIP and billing-related issues or inquiries.
• Draft, prepare, and finalize invoices for distribution to clients.
• Oversee and coordinate month-end billing activities to ensure deadlines are met.
• Manage the submission and coordination of eBills in accordance with client requirements.
• Prepare ad hoc reports for billing lawyers and clients.
• Develop and maintain strong relationships with internal and external clients.
• Maintain accurate client and matter records relating to billing and invoicing.
• Assist with special projects, including task-based billing initiatives and staff training.
• Participate in the implementation, testing, and rollout of system upgrades and enhancements.
• Actively contribute to process improvement initiatives, including innovation, efficiency enhancements, and improvements to the overall billing process.
• Deliver white-glove customer service to internal and external clients.
• Serve as the subject matter expert (SME) for assigned legal assistants and partners on billing-related matters.

Benefits

• Compensation offered will be based on a variety of factors including job-related knowledge, education, skills and experience.
• Accommodations are available upon request for candidates in all phases of the selection process.
• Background and reference checks, including a criminal record check, credit check, and employment and educational verifications.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree