Billing Coordinator

Veolia Environnement SA•Baytown, TX

5h•Onsite

About The Position

The position's purpose is to bill customers as quickly and as accurately as possible after receiving all the required documentation. The Billing Coordinator is assigned a workload and responsibility for a specific list of contracts and associated Profit Centers and is a key point of contact and liaison for contract field personnel for billing matters. This role involves reviewing and analyzing contracts for billing specifics, identifying contract amendments and annual reconciliation and rate escalation provisions, and entering these into the billing system. The coordinator produces monthly customer invoices, processes credit memos, and reconciles related general ledger accounts. They maintain internal control compliance, coordinate with Project Managers and Admins for missing data and approvals, and utilize various software applications including PeopleSoft, Coupa, SAP, Business Explorer, Excel, Word, Insight Portal, ImageNOW, and Google Suite. The role requires understanding the flow of billing data, reconciling interfaced systems, and knowledge of accounts payable transaction processing. Assistance is provided to PMs and Admins with annual limit reconciliation, and coordination with the Finance team is essential for interpreting and confirming billing matters. The position demands excellent customer service to internal and external customers, cross-training with others, and assisting colleagues in a team-oriented environment. Special projects and other duties as assigned are also part of the role.

Requirements

Bachelor's Degree preferred or High school diploma or GED with equivalent experience demonstrating capability to perform job requirements
Three to five years related experience with thorough knowledge of departmental function, terminology and interrelationships.
Must demonstrate ability to pay close attention to details, and use good planning, organization, and time management skills.
Must have the ability to handle diverse tasks simultaneously and be able to work effectively with periodic interruptions.
Ability to handle confidential or sensitive information or issues.
Able to work independently and autonomously on base workload, while seeking supervision assistance at appropriate times
Must demonstrate ability to work in a team environment and willingness to assume additional or new responsibilities readily.
Must demonstrate effective oral and written communication skills with good vocabulary, good grammar and the ability to independently compose routine written communications.
Good telephone etiquette.
Must know fundamental accounting concepts, accounting office practices and procedures and have a sound knowledge of billing and billing “feeder” systems, preferably PeopleSoft, SAP, Coupa and ImageNOW
PC skills with expert working knowledge of MS Word, MS Excel and other software programs utilized within Veolia.
Ability to develop spreadsheets and modify formats in order to complete assignments.
Commitment to quality and the motivation and ability to work well in a team environment required
Ability to multi-task in a fast-paced environment

Responsibilities

Is assigned a workload and responsibility for a specific list of contracts and associated Profit Centers and is a key point of contact and liaison for contract field personnel for billing matters
Reviews and analyzes contracts for billing specifics such as fixed fees, expense reimbursement limits, pass-through, account management and other billing and revenue streams
Identifies contract amendments and annual reconciliation and rate escalation contract provisions
Enters contracts and amendments and escalation provisions into billing system
Produces monthly customer invoices for fixed fee and variable components timely and accurately
Processes credit memos and billing adjustments where applicable
Reconciles related general ledger accounts associated with the billing process, including accrued unbilled revenue and deferred revenues, while considering billing timing required by contract (in advance, in arrears, same month) and timing of actual billing to clients
Maintains internal control compliance for specific, key controls within the billing processes
Coordinates with Project Managers and Admins to clarify missing data or reconciling items, to obtain required approvals for billing, respond to customer inquiries, etc.
Utilizes various software applications to perform job duties, including PeopleSoft, Coupa, SAP, Business Explorer, Excel, Word, Insight Portal (WebFOCUS), ImageNOW, Google Suite (Gmail, Calendar, Contacts, Groups, Drive, Hangouts, Docs, Sheets)
Understands flow of billing data and reconciles interfaced systems (Coupa to PeopleSoft, Coupa to SAP, SAP to PeopleSoft and PeopleSoft to SAP)
Has knowledge of accounts payable transaction processing and related Veolia systems as related to Limit and Pass-Through expense billing processes
Assists PMs and Admins with annual limit reconciliation needs, including reports of data, reconciliation and compilation of fiscal year amounts and rollovers between fiscal years
Coordinate with Finance team, both Shared Services Center personnel who handle accounts receivable processing, and Business Line (M&C Water) Finance who have contract specific knowledge and experience to help interpret and confirm billing matters
Provides excellent customer service to internal and external customers in phone and email communications and ensures that interaction provides a high quality of service and professionalism
Cross-trains with others as assigned
Assist others in department as necessary in the spirit of teamwork and cooperation, common goal orientation, and continuous process improvement by sharing best practices
Completing special projects as required and other duties as assigned