Billing Coordinator

Haynes and Boone, LLP

4d•Onsite

About The Position

This non-exempt position is responsible for compiling, managing, and executing attorney billing. This includes gathering all billing information, creating, and obtaining approval on several hundred proformas, and creating and distributing final invoices. This individual will support and interface with multiple billing attorneys in different practice areas across all of our Haynes and Boone office locations. This person will also communicate with secretaries, staff and Firm clients while maintaining confidentiality of client and firm matters.

Requirements

One to three years of relevant experience is required.
Proficient knowledge in accounting processes and Microsoft Office applications, primarily Excel, Word and Outlook.
A broad range of technical ability, with a demonstrated aptitude and willingness to learn new software/applications is needed for this position.
Superior attention to detail, time management and organizational skills.
Strong analytical skills and be able to effectively multi-task and prioritize work to meet aggressive deadlines.
Strong client focus, as well as strong written and verbal communication skills, with the ability to work both individually and as a member of a team.
Ability to work with many different types of personalities at all levels of organization is a must.

Nice To Haves

A solid understanding of the billing processes in the professional services industry (ideally within a law firm environment) is preferred.
An associate degree in accounting or related field is required; a bachelor’s degree is preferred. Equivalent experience will be considered.

Responsibilities

Create, review, and edit proformas in response to attorney and secretary requests.
Execute complex bills in a timely manner (e.g., multiple discounts by matter, split‐party billing, preparation of electronic bills).
Compile supporting back-up documentation as required.
Submit invoices by mail, email, and e-billing via eBillingHub and other e‐billing sites as required.
Configure and maintain information on e‐billing sites including setting up new clients, new matters, new timekeepers, and new rates, and communicate with clients in regard to setup efforts.
Address and resolve e-billing disputes, rejections, and short pays timely.
Ensure compliance with existing Firm billing policies and procedures, recommending changes when necessary.
Ensure compliance with meeting all client, firm, and attorney deadlines (e.g. accruals, budgets, invoicing, status reports).
Review, assess and ensure compliance with Outside Counsel Policies and Procedures.
Review, assess and provide feedback, when requested, on the billing requirements within new client engagement letters.
Create and maintain desktop procedures including any attorney, client or matter special handling requirements.
Review and approve all new client and matter intake forms to ensure accurate setup in 3E including billing arrangements, rates, and discounts.
Assist with verifying any new application changes or enhancements.
Create and ensure compliance with any client-specific reporting requirements (e.g., accruals, budgets, timekeepers, rates).
Communicate professionally and courteously with clients, attorneys, paralegals, and other staff.
Create billing schedules and various other billing analyses as needed.
Assist with special projects as needed.
Perform other related duties as assigned.