Billing & Collections Specialist

KDM • Cincinnati, OH

11h

About The Position

The Billing & Collections Specialist is responsible for generating accurate customer invoices, monitoring accounts receivable balances, collecting outstanding payments, and resolving billing discrepancies. This role partners closely with customers and internal departments to ensure timely payment, maintain positive business relationships, and support the overall financial health of the organization. The ideal candidate is detail-oriented, organized, and comfortable handling both billing administration and collection activities.

Requirements

• High school diploma or equivalent.
• 1-3 years of billing, collections, accounts receivable, or related accounting experience.
• Strong attention to detail and accuracy.
• Ability to analyze account information and resolve discrepancies.
• Proficiency with Microsoft Office, including Excel.
• Strong written and verbal communication skills.
• Excellent organizational and time-management abilities.
• Ability to prioritize multiple tasks and meet deadlines.

Nice To Haves

• Associate's degree in Accounting, Business, or related field.
• Experience with ERP, accounting, or billing software.
• Experience in business-to-business collections.
• Experience in a manufacturing or production environment.
• Knowledge of accounts receivable processes and aging reports.
• Experience handling customer payment disputes and reconciliations.

Responsibilities

• Customer Billing & Invoice Processing
• Accounts Receivable Management
• Collections & Payment Follow-Up
• Aging Report Monitoring
• Dispute Resolution & Account Reconciliation
• Payment Posting & Recordkeeping
• Cross-Department Coordination
• Reporting & Financial Support

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED