Billing Business Office Assistant
About The Position
Pine Creek Care Center is seeking a detail-oriented, organized, and customer-service-focused Business Office Assistant to join our Billing Office team. This position plays a vital role in supporting the daily administrative and billing operations of our skilled nursing facility while providing excellent service to residents, families, staff, and community partners. If you enjoy working in a fast-paced healthcare environment, have strong administrative skills, and take pride in accuracy and professionalism, we encourage you to apply. Position Summary The primary purpose of this position is to maintain administrative activities in accordance with applicable federal, state, and local standards, regulations, and facility policies and procedures. The Billing Business Office Assistant supports the Business Office Manager and facility leadership while helping ensure efficient business office operations.
Requirements
- High school diploma or GED required.
- Computer proficiency required.
- Ability to type at least 40 words per minute.
- Experience using 10-key calculators, office equipment, and standard business software.
- Strong communication and customer service skills.
- Ability to maintain confidentiality and handle sensitive information professionally.
- Ability to prioritize tasks and work independently.
- Ability to apply concepts such as percentages, ratios, and proportions.
- Ability to solve practical problems and interpret written, oral, and procedural instructions.
Nice To Haves
- Previous experience in healthcare billing, business office operations, administrative support, or skilled nursing preferred.
- Experience with insurance verification, Medicare, Medi-Cal, or healthcare billing processes is a plus.
- Excel proficiency preferred.
Responsibilities
- Receive and follow schedules and instructions from supervisors and facility leadership.
- Assist in organizing, planning, and directing administrative activities in accordance with established policies and procedures.
- Maintain meeting minutes and filing systems.
- Serve as a positive representative of the facility and contribute to community relations and public awareness efforts.
- Support the Administrator, Director of Nursing, and Business Office Manager with administrative functions.
- Perform clerical and accounting duties including cash receipts, billing support, data entry, and ancillary record maintenance.
- Assist with resident billing processes and related administrative functions.
- May assist with payroll, human resources, and employee recordkeeping duties.
- Develop and maintain effective working relationships with all departments.
- Assist with incident and accident documentation and filing.
- Participate in special projects and administrative studies as assigned.
- Maintain adequate office supply inventory to support daily operations.
- Ensure confidentiality of resident information and protected health information (PHI) in compliance with HIPAA regulations.
- Promptly report any known or suspected privacy violations.
Benefits
- Competitive pay
- Full-time, stable employment
- Supportive leadership team
- Opportunity to make a meaningful impact in the lives of residents and families
- Collaborative healthcare environment
- Career growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
