Billing Associate - International

AVFUEL/AVFLIGHT•Ann Arbor, MI
•Onsite

About The Position

Avfuel Corporation provides the global aviation industry fuel and services through its network of branded dealers and international locations. We are seeking a Billing Associate.

Requirements

  • Strong attention to detail and accuracy is essential for success in this role
  • Strong communication skills both verbal and written
  • Exceptional multitasking skills with the ability to effectively manage competing priorities
  • Ability to problem solve independently
  • Excellent organizational skills
  • Positive, collaborative attitude with a willingness to contribute as a team player.
  • High School Diploma or equivalent required
  • Minimum of 2 years of customer service experience preferred

Nice To Haves

  • Associate degree in Accounting, Business Administration, Finance, or a related field preferred; equivalent relevant work experience will also be considered
  • 1 - 2 years of experience in accounting, billing, bookkeeping, or a related function preferred
  • Experience working in a fast-paced, detail-oriented office environment is a plus

Responsibilities

  • Create customer specific invoices within internal systems; monitor and make changes for special and varied billing arrangements
  • Independently and timely communicate with customers and Sales Team to effectively assist and resolve issues
  • Meet strict daily deadlines while ensuring accuracy and excellent customer experience
  • Promptly communicate issues, concerns, or discrepancies to the Billing manager and sales team members to support timely resolution
  • Other special projects and duties as assigned
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