Billing Assistant

Exceptional Wellness Counseling•Manalapan, NJ

13h•Onsite

About The Position

Exceptional Wellness Counseling (EWC) is a therapist-owned mental health group practice that prioritizes employee well-being. They foster a collaborative, supportive, and growth-oriented culture where hard work, kindness, teamwork, and individual contributions are valued. EWC is seeking a Billing Assistant to support their billing department, ensuring a positive and efficient financial experience for clients. This role is suitable for an organized, dependable, and eager individual looking to grow within a supportive team.

Requirements

1–3+ years of medical billing experience preferred.
Experience with electronic insurance processing required.
Friendly, confident, and professional in person, on the phone, and via email.
Reliable, hardworking, ability to multitask, detail-oriented, proactive, and open to feedback and growth.
Ability to spot issues and help solve them.
Comfortable with billing systems and processing claims electronically.
Value team collaboration and exceptional client care.
Lead with kindness, integrity, teamwork, and a willingness to jump in where needed.
Must be able to commute to our Manalapan and Shrewsbury offices.

Nice To Haves

Familiarity with commercial insurance, Medicare, credentialing, payer processes, ICD-10 and CPT codes preferred.

Responsibilities

Support a solution-focused and collaborative billing environment.
Support the billing cycle including claim submission, payment posting, claim follow-up, and resolution support.
Accurately verify prospective and current client information and insurance.
Ensure timely and accurate insurance claim processing and payment posting.
Process client payments and maintain up-to-date financial records.
Assist with billing issues such as coordination of benefits, insurance terminations, claim follow-up, and recoupments, with opportunities to grow into more complex billing responsibilities over time.
Maintain billing documentation, insurance aging reports, and billing-related tracking.
Support provider credentialing and re-credentialing processes.
Respond to client and staff billing questions with clarity, professionalism, and empathy.
Collaborate with the billing team and leadership to support smooth workflows and continuous improvement.
Ensure compliance with billing procedures, carrier requirements, and HIPAA regulations.
Support ongoing billing initiatives and process improvements across the department.