BILLING ASSISTANT
About The Position
This position entails answering the telephone promptly and courteously; obtain and verify patient and guarantor demographic information; obtain and verify patient’s insurance information including co-pays; process patient payments; payment posting; data entry for claims; patient refunds; contract billing accounts; patient collection letters; works with collection aging on collection files, reporting payments and updates on accounts; complete forms as appropriate; receive and answer charge/billing related inquiries. Provides clerical, secretarial and receptionist support and other duties as requested.
Requirements
- High School Graduate or equivalency, required.
- Strong customer service and interpersonal skills required; ability to deal with difficult situations and customers
- Ability to perform simple arithmetic
- Ability to type and spell accurately
- Previous experience working with general public, required.
- Computer skills required.
- Previous experience in medical professional billing, coding, insurance verification, required.
- Ability to establish effective working relationships and effective communication with peers, patients, families, physicians and other support personnel.
- Ability to promote and adapt to change in order to remain current with standards of practice and services in the office setting.
- Evidence of a sense of responsibility, initiative, honesty and positive attitude.
- Knowledge and ability to learn the safe use of various office equipment.
Nice To Haves
- Serves on department/hospital committees as requested.
Responsibilities
- Answering the telephone promptly and courteously
- Obtain and verify patient and guarantor demographic information
- Obtain and verify patient’s insurance information including co-pays
- Process patient payments
- Payment posting
- Data entry for claims
- Patient refunds
- Contract billing accounts
- Patient collection letters
- Works with collection aging on collection files, reporting payments and updates on accounts
- Complete forms as appropriate
- Receive and answer charge/billing related inquiries
- Provides clerical, secretarial and receptionist support
- Other duties as requested
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
